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Warranty for the car: conditions, terms. How not to be cheated on a car warranty

Manufacturers extend a guarantee to any expensive goods. A car is no exception. But the conditions for providing it to the car can seriously differ from the warranty conditions for televisions, smartphones, computers. There are many nuances. The guarantee for the car stipulates that the period is, for example, 5 years, or the guarantee will be valid until reaching 150 thousand kilometers. This rule is followed by all modern dealers. Often, a car warranty contains various reservations and a ton of subtleties that the buyer should know. Modern car business is often built on deception and many fall for the tricks of car dealerships. Let's see what a guarantee on a car is, on what conditions it is provided, what pitfalls are.

Does it apply to all cars?

When buying, be sure to consider the conditions under which the guarantee for the car is implemented. It is provided for by law, but not all cars can be repaired at the expense of dealers or manufacturers. Each warranty case must be considered individually. Therefore, the future owner should definitely consider all the subtleties and nuances. Especially if the car is new and was bought from an authorized dealer.

What is a guarantee?

These are certain obligations that a manufacturer or dealer undertakes to perform the necessary repairs or replace components and mechanisms for free. However, you need to understand that the guarantee itself is not a reason to contact the official service on any (even small and insignificant) issue. Otherwise, service centers would go broke due to free repairs and maintenance. car warrantyTo regulate such situations, certain restrictions are created, as well as conditions, only if they are observed and available, the machine will be accepted for warranty repairs. All this is indicated in the warranty contract for the purchase of a car.

About the timing

As for the timing, this period may be different. In the European version, the warranty duration is 2 years, while there are no mileage restrictions. There is also an Asian guarantee. In this embodiment, the period is three years or 100 thousand kilometers.

The Russian representative offices of foreign auto brands have the best conditions and a warranty period for a car - according to the Asian type. This is the most popular option.

Warranty is a delicate matter

Note that the car warranty does not actually apply to the entire car. In the conditions it is often prescribed that only some individual units and assemblies undergo repair or replacement. For example, this is an engine, gearbox, chassis parts. Most owners and buyers of cars can not distinguish between these concepts, so they say that the warranty applies to the entire machine.

So, a typical situation. The buyer buys a new car and after the purchase decides to install, for example, an alarm. Naturally, the installation will be done in a third-party and very often unofficial service. Then, after a certain period, the time comes to go through official MOT from the dealer. And in the official service center after a thorough inspection, it is revealed that an abnormal alarm installation has been carried out. warranty repairAfter that, the car can be removed from the guarantee. But in fact, this is not entirely correct and legal.So, if they interfered in the electrical equipment of the car, then the guarantee should only terminate on the maintenance of the electrical part. At the same time, it should remain on other nodes and elements.

Almost the same thing can happen if you service or repair the chassis in an unofficial service center, and then contact your authorized dealer for warranty repairs on the electrics. They do not have the right to refuse, because the terms of the guarantee for the car are violated only on the road. This must be understood.

Five year warranty from authorized dealers

When a dealer announces such a long time, it often turns out to be a hoax. This is nothing more than an advertising move. This step is resorted to in order to increase client flow. For example, a guarantee for a car known to all motorists for a period of five years or 150 thousand kilometers from Korean manufacturers Kia and Hyundai. It really is, however, besides this, there are certain conditions on it. car warranty termsSo, it is worth considering that this is an Asian version and the manufacturer offers only three years of free after-sales service and repairs in case of breakdowns. And the additional 2 years and another 50 thousand kilometers are usually taken by official representatives of companies in Russia and other countries. After the expiration of the official warranty from the manufacturer, warranty repairs will be more difficult during the two-year period of additional service. During the first three years you will be serviced without problems.

Even if we consider the general terms of the warranty on components and mechanisms that are subject to normal wear and tear, then various restrictions may apply. The main components of the car - brake discs, shock absorbers, oil seals, batteries, gaskets, clutch mechanism, stabilizer bushings - all this wears out. The guarantee for these nodes is 1 year or 20-50 thousand kilometers. If during the validity period of the main guarantee it is possible to replace these consumables for free, then during the additional period, replacing something from this list will not come out for free. car engine warrantyBut if you take drive belts, brake pads, lamps, candles, fluids and fuses, then there is no guarantee at all on these elements. The owner also changes the oil and filters at his own expense.

What else do you need to know about warranty periods?

All of the above also applies to the seven-year warranty, which in advertising presentations is issued as the main one. In fact, this is a guarantee for the car body in the event of corrosion. But here everything is quite complicated.

What are the pitfalls?

The warranty on the body will only function normally when there are through holes on it. You need to understand what manufacturers mean by rust. Corrosion is when a car can be pierced with a finger. If the metal is covered with rust, this will not be the basis for repair or replacement. It should be noted European car manufacturers - they process the body, and this anti-corrosion treatment lasts up to 12 years. Japanese anti-corrosion coating lasts up to 10 years.

Paint Warranty

It only works when there is no damage to the car body. If the paint changes its color or shade under the influence of sunlight, then this is not a warranty case. And you will repaint the car at your own expense.

Warranty & Law

The car owner must remember that if there is a need, he can use several systems - this is a guarantee of the dealer and the law. Each case is different from each other.

At the legislative level, it is very difficult to get the dealer to set specific deadlines. All this is indicated in the contract. By law, the warranty period for a car is 2 years, regardless of the type of contract. car service under warrantyIf the owner during this period is able to identify any malfunctions that are eligible for the guarantee, then he may, by law, require a replacement or major repair. Even if the salon removed the right to service the car under warranty, such repairs will be carried out at the expense of the sellers or the manufacturer, but already on the basis of the law.

If you look from the point of view of the legislative framework, then it is so simple to take and remove a car from the guarantee. This will violate the law on consumer protection.

How to return a car under warranty

After buying a car, owners usually identify various malfunctions and deficiencies in some nodes. The law provides 15 days from the date of conclusion of the purchase agreement, when the buyer can present a request for replacement, even if the damage detected is minor. But most often, serious damage is detected much later. In this case, you can replace the machine. But only if serious malfunctions are found, which are very difficult or impossible to fix.

Also, the owner has the right to demand replacement if the warranty repair was not made within the agreed period or the car was repaired for more than 30 days within a year. Often, owners require a car replacement if during the warranty period a malfunction has been detected several times. Buying a car under warranty will help to avoid a headache in case of serious reasons for replacement.

How not to get service problems

To protect themselves as much as possible, manufacturers may require the owner to fulfill certain obligations when operating the car.

Thus, a guarantee for a new car provides for maintenance only at the stations of an authorized dealer or manufacturer. All spare parts and consumables are original. The same applies to repairs. Dealers want to be sure that the car was not damaged by unskilled craftsmen or the owner himself. car body warrantiesAlso one of the requirements is a complete study of the car's operating instructions. The owner must know all the features of the car. It is important that the owner operates the machine correctly throughout the warranty period.

How denied warranty repairs

After purchasing a car, the buyer, along with all the documents, receives the so-called service book. It contains warranty conditions, as well as information about car maintenance. The requirements for which warranty repair is refused are different for everyone. But one thing can be deduced.

Typical failures include untimely maintenance in an official service center, any repairs outside the dealer, violation of direct prohibitions on operation, installation of non-standard spare parts and other equipment.

Also void the warranty if:

  • The car participated in races, as well as any other competitions.
  • Used in harsh conditions.
  • Participated in an accident.

Also, the warranty ends for those who independently installed any equipment. The warranty for the car engine is terminated if the manufacturer's recommendations for operation and running-in have been violated.

To summarize

When buying a new car, the buyer receives a guarantee from the manufacturer or seller. In this case, you can count on free repair. Do I need a car warranty? Of course, we need it, because a car is a complex system of several nodes and mechanisms. Practice shows that any nodes in the car can fail.

A guarantee is very good, but it is necessary to carefully study the contract up and down. It necessarily has various hidden conditions and sentences written in small print. All this must be taken into account. The auto business is often built on deception. Therefore, when buying a car, the main thing is not to lose vigilance. buying a car under warrantyBut much also depends on the owner himself. Under warranty, the machine must be properly operated in compliance with all manufacturer's recommendations.Otherwise, you can’t even count on free repair (especially since dealers will do everything to refuse to perform free repair).

Also, do not forget that within 15 days you can always exchange a car for good reason. Warranty repair periods under the law may not exceed more than 45 days. If the warranty agreement specifies other periods that are more than 45 days, they can be appealed.

So, we found out the features of the guarantees that are provided by authorized dealers. As you can see, there are many pitfalls here. If you do not know all the features, there is a risk of being deceived by the dealer himself, because he has a number of reasons for refusing to repair you.


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