A wide pad, lightness, flexibility and comfort to wear - when trying on, it seems that winter shoes fit perfectly, and the price is quite comfortable. But the main test of the purchase ahead is a test for resistance to humidity, frost and reagents. In order for shoes to be pleasurable, you must know how to choose them correctly and how to properly care for them. And also what guarantee for winter shoes is legally valid.
What are the shoes?
There is a certain classification:
- Model shoes. It is worn infrequently. For example, when performing artists or fashion shows, advertising and promotions.
- Home - slippers and slates, in which they go around the house and offer guests as a shift.
- Sports - sneakers, ball shoes, Czechs, etc.
- Shoes for traveling. Despite the resemblance to sports shoes, the purpose of the shoe is different: it should protect the foot and remain comfortable, no matter how long the tracking or other type of outdoor activity takes.
- Summer, winter and spring-autumn. Shoes in this group differ from each other in materials and design. Summer - open, mainly from light skin or soft leatherette. Winter should be insulated, with a frost-resistant surface and a sole. Spring-autumn or demi-season is designed to protect the feet from getting wet in wet weather.
Season is important for warranty
Warranty for winter shoes under the law "works" in the winter. But when determining the conditions for the use of shoes, manufacturers and stores must take into account the seasonal factor:
- winter - from November 1 to March 1;
- spring - from March 1 to May 1;
- summer - from May 1 to September 1;
- Autumn - September 1 to November 1.
How much is the guarantee for winter shoes under the law
It lasts a month - thirty days from the date of purchase. Warranty terminated in case of obvious violations during operation or maintenance. Must be all checks. It is also necessary that the box be kept. Salons, as a rule, do not accept dirty shoes for consideration.
The guarantee for winter shoes under the law "On Protection of Consumer Rights" prescribes situations in which boots or boots are damaged by the owner. In this case, they will not return the money to the buyer. Of course, you can order an examination, but if experts prove that the shoes were still spoiled by the buyer, you will have to pay a considerable cost of the study.
Sometimes the buyer may change his mind or still decide that he was wrong with the size, then the couple can be attributed to the sellers. But only in the first two weeks after purchase. Otherwise, exchange or refund will be impossible. The boots should be in a form that does not prevent another buyer from acquiring it, moreover with branded labels, whole accessories and in the box.
Sometimes a shoe store itself can eliminate some of the shortcomings, for example, flashing, repairing straps, insoles, replacing a lock, etc. Often stores offer to eliminate these shortcomings at their own expense.
How to return the boots?
Try to buy winter shoes in stores that give a guarantee. Basically, these are salons of branded products. Prices in them often do not differ too much from the value in the market. By paying more, you will reduce the likelihood that you will buy a "pig in a poke." Well, or at least you will have the right to return such a "cat" under warranty.
If you present a receipt to the seller confirming that you purchased shoes in this shoe salon and the warranty period is still valid, then a return is possible.But not all spoiled shoes fall under the guarantee of the manufacturer, or rather, not all defects.
Exchange of new shoes of good quality is made within 14 days, not counting the day of its purchase. The seller who knows Art. 25 of the Law of the Russian Federation "On Protection of Consumer Rights", will do this if boots, boots, shoes, etc. not used and there are all the necessary checks.
In what cases there will be no guarantee?
For example, if you have worn out heels, then this act is not refundable under the guarantee for winter shoes under the law "On Protection of Consumer Rights".
The store administrator has the right to refuse if you bring shoes and complain about frayed. The guarantee also does not apply to:
- heels;
- insoles
- zippers, laces and decorative details.
The warranty also does not apply when wearing shoes with seams instead of the base on glue in rain and damp. If the shoes began to leak water, this is also not a warranty case. But if you bought winter boots with seams and they lost their qualities in the season, then the seller must accept them.
Shoes will not be accepted if their color has changed after any substances or liquids have entered. But if the coating has changed after water, then these are the conditions of the warranty.
It is important to know not only what guarantee for winter shoes under the law "On Protection of Consumer Rights" is provided for, but also the various nuances of operation.
When does the seller have the right to refuse?
Shoes must be properly stored and observed. If the buyer commits violations that affect the quality of the goods, then claims to the store are not valid.
Use shoe protection more often. Clean off dirt. Apply cream, fill a couple with paper and place in a box.
The salon does not undertake to guarantee longevity for laces, heels, heels, etc.
If boots or boots were bought with some kind of defect, for example, the skin smells bad or it is not stained on the entire surface, and the seller warned about this, then then it is useless to demand anything from the store. Article 27 of the "Rules for the sale of certain types of goods" will confirm the above.
When can shoes spoil the buyer?
Good winter boots can ruin improper care and maintenance. And this will become apparent with the examination. It is necessary to take into account a few "not" in order to increase the chances of not buying additional pairs for the winter.
It is impossible:
- Pull on belts and decorative accessories while wearing shoes.
- To postpone the replacement of the heel, otherwise the heel will begin to wear out, which will complicate the repair and affect the appearance of the shoe.
- Do not dry shoes by a fire, battery or electric heaters, in the open sun. When drying shoes, it is better to use pads and stretch marks: when dry, it will not wrinkle and deform.
- To wash with soap, powders and other universal detergents.
- Wear wet shoes for a long time.
It is recommended to install a preventive outsole on the platform of the boot with an elongated toe.
Usually, in addition to shoes, care instructions are provided. It should be in Russian. As a rule, defects can cause non-compliance with these rules. For example, leather shoes should not be stored in direct sunlight. Out of warranty is the influence of chemicals that change the color or structure of the material, independent attempts to repair, including in the workshop. In case of purchasing discounted shoes for any reason, you also cannot demand replacement if you were ready to not notice the flaws before the purchase, and then you were convinced of the opposite.
It would be useless to argue with sellers about the guarantee even if you operated your boots or boots out of season, for example, wore autumn boots in winter.
How to buy winter boots?
Choose a store. You must be provided with a sales receipt, receipt and warranty card. A sales receipt usually contains information on the conditions for the distribution of the guarantee, operating features and recommendations, the implementation of which will maintain quality.The warranty period, date of purchase and price are also indicated. Here, the buyer will be offered to sign in the column "I have read the operating rules and the warranty period." A store representative also enters his data and stamps.
When the shoes will last a long time
Operating rules are important not only when using household appliances, but also shoes. Because even high-quality boots can be spoiled, not wanting to - just by negligence. And if you follow simple recommendations, then boots and other shoes will serve you for a long time.
When choosing shoes, consider:
- the size;
- foot condition;
- a place of frequent stay where you have to walk in shoes;
- the material from which the shoes are made, covering and sole.
Size is important not only for convenience, but also for preserving the appearance and properties. If you are ready to tolerate discomfort with a slip with size, then the shoes will not tolerate. The toe can be deformed, the arch support breaks, causing cracks in the sole and heel. 
Customers suffering from flat feet or club feet, with deformed fingers or other disorders of the foot, will not be able to walk in heels for a long time. Moreover, shoes may be the most comfortable, but your legs will feel it in a couple of hours. Then the pain will begin and the desire to immediately take off her shoes.
If due to duty or other reasons, you have to walk on gravel, gravel or in places where technical salt and other chemicals accumulate, then patent shoes should not be worn. She also does not like temperatures below -15 degrees.
Shoes with soft leather soles will wear out quickly when you press the pedals in the car.
Genuine leather shoes will lose their appearance and quality when worn in rainy and damp weather.
Shoes made of leatherette and other non-natural materials are very poorly resistant to frost. Boots and boots can only be worn if the temperature is at least 5 degrees. Otherwise, the surface may crack.
Warranty for winter shoes under the law: Belarus
The winter season starts from November 15 and lasts until March 1. The manufacturer and the store must vouch for the shoes for no less than thirty days. When defects in boots, for example, were noticed by the buyer before the beginning of March 15, the day of first wear is taken into account. The guarantee for winter shoes according to the law of the Republic of Belarus is established by paragraph 3 of Article 21 of the document "On Protection of Consumer Rights".
If you decide to refuse the purchase, you need to return the shoes no later than fourteen days after the purchase. The condition of the pair should not differ from pre-sale. The box must also be returned in good condition. Why do you change your mind, the seller does not have to explain.
In the event of a dispute with the seller when returning the proper product or defective boots in Belarus or if the guarantee for winter shoes is not fulfilled by the law of the Russian Federation, experts advise to switch to a written form of communication with the administration of the store. This makes it easier to gain expertise and resolve the issue of returning shoes.
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