Complaint to the Presidential Administration: sample and procedure for filing

Many of the Russians, faced with problems in resolving their issues through administrative structures, ask the question: "How to contact VV Putin personally?". As a rule, we are talking about complaints, appeals or reports, for example, corruption or inaction of local authorities. But the topic of appeals to the chief official of Russia is actually much broader. We will talk about the procedure for filing a complaint with the Presidential Administration and the rules for writing it.

The right of everyone to appeal

Citizens of the Russian Federation may personally address the president of the country. This is approved by the Constitution of the Russian Federation. It is the main legislative document that contains information on freedom of speech and on the ability of everyone to turn to absolutely any state authority on issues within their competence. Including a complaint to the Presidential Administration of Russia. So, every resident of the country has the right to write an appeal to the president in any way possible (and we will list them below).

Ways to turn to Vladimir Vladimirovich Putin

Any appeal to the President of Russia will certainly reach the addressee. The Presidential Administration effectively and whenever possible quickly works with appeals of the population. Moreover, in order to simplify the connection between ordinary citizens and higher ranks, not only traditional (regular mail), but also electronic communication methods operate. We list all the options that exist.

1. You can deliver your complaint in person to the reception of the Presidential Office for working with citizens and organizations. Reception is conducted five days a week, starting from Tuesday and ending with Saturday inclusive. The time for receiving calls is from 9:30 to 16:30.
2. The most common option so far is sending a registered (or simple) letter by mail. The address to be indicated on the envelope is 103132, Moscow, Russia, ul. Ilyinka, building 23.
3. There is another option, how to contact the Presidential Administration with a complaint - this is a special site. It is considered the most convenient and modern way to send an appeal. And the least energy-consuming, because in order to fill out the form on the website and contact V. Putin, you don’t even have to leave home. Of course, registration will be mandatory here, then you will find a form to fill out a complaint. And by phone 8-800-200-23-16 you can find out information about the timing of the response to your application.
4. Also, there are special terminals in the administrations of almost any settlement in the country, as well as in the headquarters of the United Russia party, through which a complaint can be sent. You will need to identify yourself by filling in the passport details, after the terminal services you will be available.
5. Mobile reception is a whole team of specialists, which, moving to different parts of Russia, collects appeals from ordinary citizens. Through it, you can appeal not only to the president of our country, but also to the Prosecutor General, the State Duma and other instances. In fact, this reception is a kind of mobile office equipped with the necessary equipment. Professional employees work there, ready to help settle all the formalities in a short time. If a person with disabilities (by sight, hearing) addresses them, then a specialist will be allocated to work with him, who will help to write the letter correctly.

How to write a complaint to the president online?

To send a complaint to the Presidential Administration on the Internet, you need to go to letters.kremlin.ru. To do this, find the “Case” tab in the “Case Management” section.The standard part is filling out a questionnaire in which you will need to indicate your data: last name, first name, middle name; (optional) the name of the company or legal entity, your phone number and e-mail, as well as your social status. In the case of an appeal to the head of state, this procedure is mandatory.

Write a complaint to the Presidential Administration in a clear language, as competently as possible. Indicate the reason for your appeal, the fact of an incident or situation that takes place. Give arguments why the president’s intervention is required on this issue (for example, all instances that you have already addressed are inactive, corruption takes place).

A sample complaint to the Presidential Administration is presented below.

How to inform the head of state about corruption?

Having become a witness to the abuse of high official position of officials, or witness to bribery (including extortion), commercial dishonesty, bribery and any other illegal use of a position that is harmful to the state and interests of the company, you have all the authority to inform the relevant authorities, including including the president of the country. This issue is regulated by law Federal Law 273 "Combating corruption."

What should every law-abiding citizen do?

This law stipulates that everything from citizens, local government departments, organizations to federal state authorities, which are limited by their authority when faced with corruption, must:

• detect and eliminate the causes that led to the corruption situation;
• to prevent and suppress, as well as conduct an investigation of corruption offenses;
• eliminate or minimize the consequences of such offenses.

Rules for writing a complaint to the president of the Russian Federation

The requirements for this complaint are quite simple. Namely:

1. Absolutely excluded the use in the text of the complaint of profanity, any kind of insults or obscene words. However, this is a general rule for any statements to authorities and state organizations. If you violate this rule, your complaint will not be accepted.
2. The addressee of the complaint should be indicated very clearly - the President of the Russian Federation (and not any other authorities).
3. You should not write a complaint about the consideration of litigation, because this direction is in no way controlled by the legislative and executive authorities.
4. In the event that a letter or an electronic appeal to the head of state is sent from you personally, then you can attach various documents and certificates to it.
5. The text of the complaint should not exceed two thousand characters.
6. Be sure to carefully check your address for accuracy, otherwise the answer may not come where you need it.
7. Also, one of the requirements is compliance with the norms and rules of the Russian language.

How to write a complaint to the Presidential Administration so that it is considered?

This process to the first person of the state should be oriented towards generally accepted standards of business style, as well as any other appeals to state authorities. So you can be guided by them if you have not found the exact sample.

Nuances and recommendations for writing an appeal

So, having decided on the choice of delivering your message to V. Putin (by paper letter or electronic version), you are composing an appeal. The topic can be any, but it is important that you understand that you have already used all the other options for solving a problem that concerns you. Speaking figuratively, you should not complain to the president about the dirt in the entrance, for this there are other ways to solve this issue.

In order to clarify any points from your complaint on the website of the Presidential Administration, specialists will call you at the phone number indicated in the letter. If you contacted through the site, it is possible that the department will send questions to your e-mail.It is necessary to address the president if the topic is topical, poses a threat to the health and life of people, interferes with a normal life, and local authorities drag out its decision or do not consider it.

Complaint Timeline

When applying to the President of the Russian Federation through the site, there is a very convenient opportunity to control the process of processing your appeal through your personal account. You can see at any time of the day at what stage the consideration of your complaint is now.

If you have chosen a different way of contacting the head of state, then the answer should come to you in paper form. You need to focus on the legally established period for processing and considering letters from Russian citizens addressed to Vladimir Vladimirovich Putin - 30 days from the date the complaint was received by the Presidential Administration. This is the maximum, deadline for a response, so you can get a decision on your appeal earlier.

Finally

So, an appeal to the President of the Russian Federation is a fairly simple and accessible procedure for absolutely every citizen of the Russian Federation. It is only important to adhere to simple rules on how to file a complaint with the Presidential Administration, so that an understanding of your problem in processing the appeal is accessible, and the answer must reach its addressee.