Suppose that a person began to lose funds from the MTS account. What the mobile operator withdraws for is a question that will definitely arise in this situation. How to find out the reasons for cancellation and get rid of everything that devastates the account?
Tariff plan
Why do funds disappear from the MTS account? What does the company withdraw money for? The person asking such questions should first of all pay attention to his tariff plan. Some of them imply a subscription fee. It can be monthly or daily. In this case, a certain amount is regularly debited from the account.
Also, one cannot exclude the accidental transition to another tariff plan.
Paid services
There is another explanation for which MTS withdraws money. It is possible that when issuing a SIM card the subscriber was connected to services that can be used for free for a month. If after this period a person forgets to refuse a paid option, funds for using it are regularly debited from his account.
It doesn’t matter if the subscriber really needs a paid service. A person sometimes does not even know about the existence of an opportunity for which a certain amount is regularly withdrawn from his account.
We must not forget that additional services can be activated automatically as part of a bonus program. It’s important to remember to turn off such options before the free trial period has expired.
Doubtful sites
To understand why MTS is withdrawing money, you need to remember the existence of many "tricky" sites on the Internet. Subscription fee and additional services are not all the reasons for the regular disappearance of funds from the account. It cannot be ruled out that the subscriber could visit the site with dubious content. The result of such a visit may be an automatic subscription to paid content.
How to find out why MTS withdraws money
Some reasons for the disappearance of funds from the account are described above. But how do you know why the money was withdrawn? MTS provides its subscribers with the opportunity to contact the operator at any time of the day. No call charge.
The help of a center consultant is a quick and reliable way to find out the reasons why the balance of a SIM card is regularly reduced. Before the subscriber is provided with all the necessary information, he will have to go through identification. This is necessary in order to make sure that the number really belongs to the person who called. Outsiders do not get access to such information.
With the help of the operator, you can not only find out why money is withdrawn from MTS. A subscriber can immediately turn off services that he does not need, and also switch to another tariff plan.
Personal Area
Many people are perplexed, for what money was withdrawn from MTS? Another quick way to get an answer to this question is to go to your personal account. This option is suitable for someone who has the opportunity to use the Internet. To enter your personal account, you need to have your phone at hand, since a confirmation code will be sent to the subscriber to the specified number.
So, how do you know why money is withdrawn from MTS? To do this, go to the official website of the company and go through authorization in the "My Account". This will give the subscriber the opportunity to manage his SIM card via the Internet. Now he can turn off services that he does not need. To do this, go to the “Services” tab, and then select the “Disable” option and enter a confirmation code. You can also see what actions caused the regular withdrawal of funds from the account.
Visit to the salon
How to find out why money is withdrawn from MTS if a person does not have the opportunity to contact a contact center or enter his personal account? Another valid option is to visit the company’s salon. Fortunately, there are MTS stores in almost all cities of Russia. Be sure to bring a passport with you, as the owner of the number will have to confirm his identity.
In the MTS communication salon, you can request a printout of the balance. The subscriber will receive an extract, which contains information about all his expenses for a certain period. Office staff must provide the owner of the room with information about connected paid services, as well as provide assistance in disabling them.
Paid subscriptions and their disconnection
Now we’ll figure out how to look for what the money was withdrawn from MTS? Everyone knows that the operator provides its customers with the ability to connect paid subscriptions. Some of them can really be useful. But what about a subscription that the subscriber does not need?
How to check what money is withdrawn from MTS? First you need to find out which subscriptions are connected. To do this, dial * 152 * 2 # on the phone, and then send it. The user will be given a menu in which he needs to select the second item. Another option is to enter the combination * 152 # and select “Your paid services”. The subscriber will receive a message that will contain information about connected subscriptions. Also, the text will contain the commands necessary to disable them.
What if the subscriber wants to cancel all subscriptions at once? He needs to enter the combination * 152 # and select the "Unsubscribe" item. Next, the client should receive a message with information about disabling all paid subscriptions.
What else needs to be done
The above describes how to check what money is withdrawn from MTS, how to get rid of unnecessary costs. However, the subscriber also needs to make sure that the desired result is achieved. To do this, you need to know your balance daily for a certain period. If suspicious write-offs are absent, this means that the goal has been achieved.
Precautionary measures
We examined why they withdraw money from MTS. Precautions, which can be read below, will help to avoid unpleasant situations. So, what can not be done to avoid trouble:
- Report your phone number on suspicious sites that insist on user identification. In 99%, this is fraud, the purpose of which is to "pump" money.
- Respond to messages containing information about the win. A “prize” can be an apartment, a car, a large sum of money. This is also the machinations of scammers.
- Participate in quiz shows that require some simple action. It is highly likely that this is fraud.
- Dial short numbers indicated on questionable sites. This can lead to a subscription with a monthly fee.
It is important to carefully read the terms of the contract when choosing a tariff plan. Many subscribers forget about such commonplace, the result of which is the loss of money. The same applies to connecting to the services offered by MTS.
Following the recommendations given above, the subscriber will be able to protect himself from unforeseen expenses. He will not have to worry about how to see what money was withdrawn from MTS.
