Recently, many players began to be interested in how to return money for the game. This has become relevant due to the fact that there are many game projects that at first seem quite interesting and exciting, but later do not fully live up to expectations. There is nothing wrong with this, as now users have the opportunity to change the situation. Almost all platforms that distribute gaming products have acquired a special function for the return of funds. True, to take advantage of this, it is necessary to take into account a number of conditions and just know what to do. At first, we will consider sites where you can do this.
A variety of platforms with games
Is it possible to return money for an activated game? It is quite realistic to carry out this, regardless of the platform where you purchased the goods. Now users got a rather convenient opportunity in terms of refunds in almost any service. True, it is worthwhile to understand that sometimes it is necessary to fulfill various conditions and not always you will be welcomed. But this concerns far from all the sites that are available for use. For example, we managed to return the funds for the following services:
- Steam
- Mobile devices Android and AppStore;
- Game consoles.
Immediately understand how to return money for the game, of course, is difficult, so we have prepared for you a number of useful instructions. But we will not rush and at first we note the requirements that must be taken into account in order to realize the return.
Basic Return Requirements
Do not relax too much, as the service owners put forward their conditions. Therefore, in order not to lose the opportunity to return, you need to consider the following:
- Activity in the game should not exceed a total of 2 hours.
- 14 days have passed since the purchase.
- Various sanctions in the form of a ban or system warnings should not be applied to you.
The requirements are not so serious and quite understandable. It is worth remembering carefully these nuances and trying not to break them. True, there may be situations when additional conditions appear, but you will already learn about them directly from our instructions.
Return the purchase on Steam
How to return money for a game on Steam? To do this, you need to perform a series of actions:
- Run the program.
- Go to the game library.
- Choose the product you want to return.
- To the right of the description, click on the "Support" item.
- You will be presented with a number of options from which you must choose "The product did not live up to expectations."
- Then mark "Refund."
- Indicate the reason.
- Waiting for a response from the system. It will come to the mail that you indicated during registration.
The instruction is not so complicated and does not require much time. But this is not all, as it is worth considering a situation in which you can return money on Steam for a donated game. This procedure is practically no different, however, a certain order appears. First, the return must be made by the player who was given the purchase, and then the person who made the gift performs the same actions. Only in this way the system recognizes the validity of the transaction and activates the function of returning funds. Now you know how to return the money for the game on Steam, but we will not rest on our laurels and proceed to consider other instructions.
Send a request on mobile devices
The Android and iPhone platforms similarly provide for the possibility of a refund, only the procedure is longer and requires additional conditions. It looks like this:
- Search for the product you want to purchase.
- Make a purchase.
- If you did not like it, but you already managed to launch it, then you should contact support.
- After sending the request, the system will indicate what you should write to the developers first.
- Send a detailed letter to the creators indicating the reason for your dissatisfaction (this can be done on the application page).
- If the developer confirms your claims and is unable to correct the situation, then the funds will be returned to you.
Here, the instruction already requires additional actions, but there is nothing complicated in them. Another interesting point is the instant return procedure. If you bought a game and didn’t even launch it, then you will be immediately refunded upon removal. Only you need to do this right after the acquisition. Now you know how to get money back for playing on the iPhone and Android. It remains only to deal with a similar procedure on game consoles.
What about the game console?
Now consider the instructions that will allow you to return funds to the PlayStation and Xbox. If you take into account the game console from Microsoft, then to return the money you just need to contact support and get additional instructions. As for Sony, you have to do the following:
- Gather all the information regarding the product you want to return (identification number, etc.).
- Call the number 8-800-200-76-67 (in Russia, the call is free).
- Explain the situation and wait for further instructions.
- You will be asked to provide some verification information.
- Verification will begin and after a while you will receive a response.
- The fact of return depends on many conditions that the operator will tell you.
Now you know how to return money for a game on game consoles. Do not worry, the main thing is to simply follow the recommendations and carefully follow all available instructions. If you do everything right, you will get your money back.
How long is the return?
In conclusion, I would like to note a couple of interesting points. Now you know how to return money for a game on Steam and when using other platforms, but how long will the return last? It may sound sad, but the procedure takes up to 14 days. Sometimes services execute a request much faster, but sometimes you have to wait quite a while. Another unpleasant moment is that the returned funds will be transferred strictly to the site’s wallet, and not to your account, so in the future you can use them only for purchases of other games. Remember these nuances and try to think through your actions in advance.
Now you know all the information on how to return money for the game. We reviewed all available sites and provided useful instructions. Read all conditions carefully, practice and gain experience.