Buying goods and services is much more profitable if you do it on a special offer on the day “X”. But what if you do not fall within the strictly allotted time for this? Of course, use the universal sites of discounts and virtual coupons. They allow us to purchase anything from food to large purchases of furniture at discounted prices. One of these is the Biglion website. It is quite a presentable resource with a large list of services and goods that can be ordered online. However, more and more of his clients are wondering: “How to get money back for the Biglion coupon?” What is the cause of this hype? And is it realistic to get money back if the coupon has not been used? We will try to answer in more detail these and many other questions about the resource today.
What is Biglion and how does it work?
For those who are not familiar with the Biglion site, it’s worthwhile to elaborate on the rules and features of its work. And they come down to banal mediation between the provider of a service (seller) and the customer or buyer. For example, you decide to order pizza at home at a discount. To do this, go to the coupons website, choose the service that suits you and find an attractive discount coupon. Then pay, download and print the coupon. And finally, use it when buying pizza, getting the promised discount.
In fact, your payment is made for the services of a discount site, whose representatives have kindly agreed on a promotion with a pizzeria or some delivery service. That is, your money is a commission of an intermediary, which at the moment is Biglion. How to return the money is the most exciting topic for many buyers who have not had time to use the purchased coupon. We’ll talk about it further.
What is the benefit of a representative company?
Often the discount size reaches an impressive maximum, which actually attracts fans of fast shopping. What then is the benefit of the manufacturer or service provider? And the thing is that thanks to participating in the site’s discount program, the seller receives free advertising and an influx of customers on his goods and services. As a result, the buyer receives a discount, and Biglion receives his commission. Everyone is happy. But this is ideal. In reality, everything turns out differently.
Often, the seller himself, due to his own forgetfulness or due to any other motives, refuses to sell the goods or services on the coupon purchased at Biglion. And then the buyer has no choice but to return the money for the Biglion coupon. But is it realistic to do this?
A real example of an unused coupon
Suppose you bought a discount on a restaurant. According to the information indicated in the coupon, it was supposed to reserve a table with a pleasant surprise in the form of a discount on the final bill. You were planning a romantic dinner. There were grandiose plans. Ordered flowers and other additional little things.
But at the indicated hour, when you were supposed to arrive with your companion or partner in the restaurant, the rendezvous did not take place. No, of course you met. But the restaurant representatives suddenly refused to accept the coupon and recommended that the planned dinner be postponed to another date. As a result, all places are occupied, and the evening is ruined. And here the question begs: “To whom will your claims be?” Of course, to the Biglion company. How to return money for an unused coupon in this case?
We act according to the rules of the site
One option would be to contact support. To do this, perform the following steps:
- We pass to the official resource "Biglion".
- Go down the main page.
- Select the second column on the left under the name "Information".
- We go down and click on the “Return coupons” tab, third from the top.
- Follow the link.
On the page that opens, you can see official information on how to return the money for the Biglion coupon. To do this, users are invited to write an email to the specified email, in which it is necessary to inform not only the reason why you could not use the purchased coupon, but also its number. It also makes sense to indicate the most preferred option for returning, for example, back to the card.
And then it remains only to wait for the response of the company. And if the decision is made in your favor, then you will be asked to fill out the appropriate form and return the money within a short time. This is official information from the site. But is it possible to return money for the Biglion coupon with her help? And here the fun begins.
Site Support Feedback
Many users are unhappy with the quality and speed of the site support group. According to their stories, it becomes clear that when paying for the cost of the coupon, money is withdrawn quickly. But tyagomotina with a refund is delayed for a very long time. For example, there are cases when more than one month has passed since the day of treatment. And after this time doubts creep in at the buyer, is it possible to return the money for the coupon? Reviews from some users make it clear what is real.
That's just to implement the return it takes a long time and more than once to call, write and contact support. That is, you must not let yourself forget. However, not everyone can sustain such an outcome of events. Many simply lose hope and, as they say, give money to the site. And, of course, they don’t turn to this resource again.
How to proceed with a refund if you are ignored in Biglion?
Some say that they managed to return the money only after they repeatedly wrote complaints to the site. This can be done on thematic forums and specialized resources.
You should also contact the various consumer protection services, but only if you know that your rights have actually been violated. For example, you can contact the Federal Service for Supervision of Consumer Rights Protection and Human Well-Being. This may be the official website of Rospotrebnadzor, and a telephone hotline.
Therefore, if you don’t know how to return the money for the Biglion coupon and are completely sure that the website’s representatives acted illegally, feel free to contact the representative offices of Rospotrebnadzor.
And a few more reviews about the site
Not all reviews about the site are negative. There are always people happy with the acquisition. Another thing is that indignant users do not always carefully study the conditions for the provision of a service or product covered by a coupon discount. For example, you ordered a massage service. Paid for a coupon. And in the end it turned out that with its help you can only pay for the services of a massage therapist. Cream for procedures, which costs one and a half times more expensive than the whole procedure, must be purchased separately.
Or you bought a coupon for economical payment for a festive bouquet of flowers, but it turned out that this promotion does not include delivery or it is paid separately. And there are a lot of such examples. Therefore, before making a payment and acquiring a tempting discount coupon, carefully study the conditions of the promotion and clarify all the details in the site support service or at the seller.
How to return a coupon to Biglion: practical advice from lawyers
According to lawyers, before making a coupon payment, you must carefully read the public offer of the Biglion site. It is with these rules that you agree when registering on the resource.Therefore, if you could not use the coupon and did not activate it for reasons beyond your control, and the support service does not respond to your requests, feel free to write the official appeal to the legal address of Biglion.
This can be done in any form. It is recommended to describe the essence of the problem in as much detail as possible. And most importantly, your statement or claim should be written on paper, and not in electronic form. Moreover, do not spare money and send the appeal by registered mail with a notification. And be sure to make a copy. According to the law, Biglion must respond to such a request within 10 business days. Further, the official response to your request or its absence (in this case, a copy of the appeal is used) can be used in court. Unless, of course, you decide to protect your rights in this way.
Do written representatives act on site representatives?
According to lawyers, usually representatives of the site react to such appeals quite quickly. And if your rights were really violated, and the money was not returned illegally, most often the issue is decided in your favor.
Now you know how to return money for a coupon on Biglion. Just be careful and read the rules that you agree to when registering. And most importantly, study the terms of service.
