Sberbank Business online service - the ability to remotely manage an organization for legal entities. The service allows you to carry out mutual settlements with partners, to regulate cash flow. It is paid, it can be used not only by large enterprises, but also by representatives of medium and small businesses.
Registration in the service
Before deciding whether to register a personal Sberbank Business account, you should study the possibilities provided by the service:
- Creation of payment orders, making deductions on invoices issued by counterparties, on fees and taxes.
- Carrying out accounting in electronic form, tracking the status of each document.
- Connection of accounting 1C.
- Graphical analysis of business development and cash flow.
- Use of electronic signatures.
- The ability to use the service at any convenient time, including holidays, weekends.
- Hacking protection, security.
What you need to register
The possibility of registering a personal account in the specified Sberbank Business service is provided exclusively to corporate clients - individual entrepreneurs, small businesses, legal entities, organizations. To get this opportunity, you need to open a current account in Sberbank. This can be done not only previously, but also during the registration process.
Before contacting the bank, you should also activate the mobile bank service with the obligatory linking of the account to the phone number. Fulfillment of this requirement requires that the user be authenticated and be able to receive information about each operation carried out in the profile.
It is important to find out in advance how to register in the personal account of Sberbank Business.
Registration process
Earlier you could register in the service in two ways - by personally visiting the bank branch and through the official website. However, even in the latter case, a visit to the bank office could not be dispensed with, since it is necessary to conclude an agreement, sign documentation and undergo other procedures that require the client to be present in person. Currently, Sberbank has changed the registration conditions in order to increase the level of security.
Now, in order to register in the service, one should pre-order and receive a plastic card, to which a mobile phone number will be attached and an Internet bank will be connected. After that, you can start registration, the process of which is divided into several steps.
Online preparation
Register in the service "Sberbank Business" online does not work. On the portal you can only download and fill out an application form in advance, as well as issue a debit card issue and connect it to the mobile bank service.
These actions are preparatory before registering a client, who then needs to contact the legal entities service office.
Personal visit
After the client of Sberbank Business has completed the preparatory steps, filled out the application, received the card and connected the mobile bank to it, he should personally come to the office where the service (or is expected to take place) of his current account is carried out. In the application, which can be filled in advance or directly at the bank, certain information should be indicated:
- Name and address at which the organization (entrepreneur) is registered, citizenship.
- BIN.
- Identification code.
- The maximum number of services required to carry out activities.
- The number of users who will be granted access to your personal account, their data.
- An application for an electronic key, through which access to your personal account, identification data will be provided.
During registration, each client is provided with an information sheet that contains identification data, as well as an envelope with an access code. If the client chooses a token (electronic key) as a method of connecting to the account, it should also be obtained at the bank branch.
Each copy of the standard electronic key provided to new customers costs 990 rubles. A touch-type key will cost 1990 rubles. For a key that has a screen, you have to pay 3990 rubles.
In addition, for connecting the service you will have to make a one-time payment of 960 rubles. Then every month you will need to pay a subscription fee, which is 490 rubles.
We will tell you more about the entry into the Sberbank Small Business system below.
Probable difficulties and problems
The most common problems are associated with the impossibility and difficulty of entering your personal account. If such a problem arises, first of all, you should check whether the username and password are entered correctly. Data should be verified using the information sheet that was received during the registration process. Probably, the user entered the characters with an error - in a different register and language layout.
In cases where the client loses his data for authorization, he will have to contact the bank to restore access and get new codes to enter his personal account.
If you receive a notification that the account has been locked, you must also obtain a new password. For this purpose, it is necessary to contact the branch serving the current account and draw up a corresponding application.
A new account will also have to be issued if the organization has changed an accountant, manager or other person with the ability to enter your personal account. In such a case, a statement should be made and filed, which will contain a note on the adjustment. After that, you can make a request to reissue the connection certificate.
When the Sberbank Business system is logged in using a token (electronic key), but the operating system does not determine it, you need to find the key in the list of devices connected to the computer and try to update the driver. To this end, go to the key properties tab, in the drivers section and click the update button.
Often, the bank receives complaints that the code for authorization in the system arrives for a very long time or does not arrive at all. This situation may arise due to the fault of the mobile operator. If a difficult situation arises, it is recommended that you contact Sberbank by visiting the branch in person or by contacting the hotline channel. A bank employee will help restore the service.
To eliminate errors, it is recommended to regularly delete temporary files that accumulate in the browser during operation. The banking service for business will not work if the user uses older versions of browsers. Therefore, most of the problems associated with authorization and logging into your account can be avoided if you upgrade your browser to the latest version and set the program to automatically update when a new version is released.
When is registration impossible?
Only residents of the Russian Federation who have registered their individual entrepreneur or legal entity with the Federal Tax Service bodies can register in the small business service system. Use of the service is not available for foreign citizens and private clients.
It will also fail to register in the system if you do not pre-register and receive a debit card, and also if you have a card, but the mobile bank service is not connected to it.
Probably, such a service has not yet been tied to the client’s mobile phone number. In such cases, registration fails. The service connection status can be checked by inserting a card into a terminal or ATM.
In addition, registering as a new user in a banking service will fail, if the plastic card has been blocked or has expired.
How to enter the Sberbank Business system?
The process of entering your personal account
To log in to your account, a registered user must perform a series of actions, namely:
- Go to the official portal of a banking organization.
- Select in the upper field a section intended for corporate clients or small businesses.
- After going to the indicated sections, a new dialogue (window) will open, in which a special button will be located for entering the Sberbank Business Online service.
- After that, you need to enter in the special field the identification number and password that were received during the registration of the account.
- To complete the entrance to your personal account, you will need to confirm your actions by any of two available methods.
What will help to enter the Sberbank Small Business system?
Via SMS confirmation
A phone number will be sent to the phone number tied to the account during the registration process, containing a code. It should be entered in the appropriate window. After pressing the confirmation button, access to your personal account will be open.
You can also use the direct link to enter the office. But in this case, you will also need to enter the identification login contained in the information sheet issued by the bank during registration. In this case, the user receives the password on the phone. The first time you log in, you will have to replace it by following certain conditions for creating the key (they will be indicated in the registration window). It is worth noting that the password is replaced every three months. The service will remind you of the need to update it.
Using token
Logging into the Sberbank Business Internet client 9443 in this case is carried out in the following sequence:
- Insert the token into the USB port of your computer.
- Go to My Computer.
- Go to the "Removable Disk".
- Run the start.exe file.
- Run account number PIN.
- Enter the PIN code data contained in the envelope issued by the bank into the window.
- Confirm entry by pressing the corresponding button.
Bank experts and employees do not recommend storing identification data on a computer, as well as logging into your account using other people's computers. This should be done from a separate device.