Record in the FIU through public services for individuals. Pension Fund - appointment

To get advice at the Pension Fund of Russia, it is now optional to come in advance and take a turn: you can make an appointment via the Internet. At the choice of citizens - a single portal "State Services" or the official website of the FIU. The sites operate around the clock and provide a wide range of services for Russian citizens.

Government services: official service of the Russian Federation

A single portal provides citizens with the opportunity not only to enroll in the FIU: through State Services, customers receive extracts from the fund, submit an application in electronic form for maternity capital and the purpose of social payments.

To use the site you must register. Registration is free, takes no more than 10 minutes. A citizen is required to enter a full name, address, mobile phone number, email. Identification of customers is carried out after the provision of passport data. The period for checking documents is up to 24 hours. Additionally, customers must enter SNILS data in order to gain access to the services of the Pension Fund of Russia.

Unified portal of public services and the Pension Fund of Russia

The section on the Central FIU is located on the main page of the site. It is called "Pension, Benefits and Benefits." By going to it, the client can choose one of the portal services.

For example, a certificate from the Pension Fund is available to each user. How to get an extract from the FIU through State Services:

1. Go to the "Pension, Benefits and Benefits" section.
2. In the catalog of popular services, select "Notification of the status of the pension account in the Pension Fund".
3. Click on the active blue button on the right, "Get the service." Within 2 minutes, the system will generate a report.
4. Save the file to the "State Services" or send the data by e-mail.

Only registered users can get information about themselves. Access to the data of third parties, including spouses and relatives, is prohibited.

What is an electronic pension to the Russian Pension Fund?

Recording to the FIU through "State Services" means receiving a coupon on the Internet for any of the fund's services. An electronic ticket has the same effect when calling a client in the PFR department, as well as a record for a personal visit. The citizen himself chooses the date, time, type of consultation and territorial office.

Making an appointment with the Pension Fund using a single portal of public services is possible only in branches with an electronic queue. In other cases, customers can receive a ticket via the Internet, but service will be carried out on a "live" line.

How to record in the FIU through the "State Services": detailed instructions for users

To issue an electronic coupon, the client can use a single portal. The username and password of the site users are useful for entering the PFR Personal Account.

Through "State services" citizens can go to the fund's website. To do this:

• In the search bar, type "Appointment to the Pension Fund."
• From the list of results, select "State institution - PFR Branch" at the place of registration of the client. A page with a list of available services will open.
• After the proposed options, find the subsection "Information and contacts". In general, the website of the territorial branch of the FIU will be indicated. After clicking on the link, the portal user will be redirected to the official website of the Pension Fund in his region.

Entrance to the site using the data of the portal "State services"

In the Pension Fund, an appointment is made only after identification:

1. To enter the system, click on the active line "Personal Account of a Citizen" at the top of the PFR main page. Next - select "Login" in the upper right corner.
2. Citizens who have registered on a single portal can enter the PFR’s Personal Account through the State Services. After clicking, the user authorization information will be displayed through an entry in the Unified Identification and Authentication System (ESIA). Double-click on the active "Login" button.
3. After entering the system, the client will open a user profile on the website of the Pension Fund of Russia. To make an appointment with the FIU, you need to click on the “List of Services” in the right corner and go down the main page.
4. In the lower field of "Electronic Services and PFR Services", select the line "Make an appointment."

The process of registration on the fund website

To receive a coupon, you need to go through 5 stages of data processing on the website of the FIU.

1. Applicant details. If an entry is made to the FIU through the State Services, information about the citizen is determined automatically. It is enough for the user to check the data and, if the information is entered correctly, click "Next Step".
2. Place of reception. The client can choose any constituent entity of the Russian Federation to receive advice at a government agency. It is required to find the region and the name of the FIU (inter-district, as a group). After selecting a subject, the address of the Pension Fund will be displayed.
3. Reception topic. For example, obtaining information about the state of an individual personal account.
4. Date and time of admission. The date is presented on the calendar. The time is available with a difference of 5 minutes, for example 09:00 or 09:05.
5. Consent to the processing of personal data. It is required to press the “checkmark” in the free field and the “Make an appointment” button.

After all the steps, information about the coupon to the Russian Pension Fund will appear. It will indicate the full name customer, electronic queue number, date, time, topic of appeal. The client can download the document and submit it electronically, or print it. The absence of a coupon during electronic recording is not a reason for refusing to accept a citizen in the branches of the Pension Fund of the Russian Federation.

Cancel or transfer an entry in the FIU

To change the date, time or refuse the services of the fund, you need to go to the website of the government agency. Transfer or cancellation is carried out in several stages:

1. Login to the website of the Pension Fund.
2. Opening the "Appointment" tab.
3. At the stage “Applicant Data” - select the “Cancel / Reschedule Record” button in the right corner of the screen.
4. Search coupon. If the system did not find the record automatically, you need to find the record by number. You must select the subject of the Russian Federation and enter the 13-digit queue number in the FIU.
5. Button “Find Record” - after it is pressed, information about the queue in the FIU will open. You need to choose: reschedule or abandon it. In the first case, a calendar opens with the ability to adjust the date and time. In the second - a message appears that the recording was successfully canceled.