One of the oldest financial organizations in the Russian Federation is considered the bank "Ugra". Reviews about him can be heard both in a positive and negative way. But if they speak well about the bank, then its management is conducting a competent marketing policy. The negative can be associated with the machinations of competitors who simply sleep and see how to tarnish the company's impeccable reputation. In a word, let's deal with what, how, why and why people are talking about this bank.
Historical background of the bank: discovery, founders
Ugra Bank (its reliability is beyond doubt by many) was established on November 22, 1990 on the existing base of the Promstroibank branch of the USSR. The head office of the company at that time was the city of Megion, located in the Tyumen region.
It is noteworthy that members of three very influential families were involved in the opening of the new financial network. So, one of them was directly connected with the well-known organization Slavneft, and the other two were headed by the largest enterprises whose activities were based on the gas or oil industry. For the same reason, Anatoly Fomin, the former CEO of Slavneft and the ex-deputy minister of fuel and energy of Russia, became the head of the bank.
In 1992, Ugra Bank (its rating at that time was not yet too high) was transformed into a closed-type joint-stock commercial organization with an authorized capital of 29.5 million rubles. In August 1994, representatives of the bank managed to open a new branch, and not anywhere else, but in Moscow. Exactly one year later, the Ugra organization joined the well-known telecommunication community SWIFT, received the status of an associate member of the EUROPEI International organization, opened access to the Moscow Interbank Exchange and became one of the main dealers of the Bank of Russia.
In 1998, the bank increased its authorized capital to 50 million rubles. And a year later he began to issue his first plastic cards of the international format. Since 2004, the company is a member of the program for deposit insurance population. And in February 2013, the size of the bank’s capital again underwent changes, increasing to 6.170 billion rubles.
In March 2014, Ugra Bank (deposits in it can be opened in national and foreign currencies) was named one of the most reliable financial institutions of the Russian Federation (according to the popular Forbes publication).
In the same year, the financial organization managed to confirm its rating at level “A”, open its 50th anniversary office and become an honorary winner of the award under the title “Financial Elite of Russia”.
Bank services and its role in the life of the region
From the very moment of opening, Ugra Bank (License No. 880) played an important role in the development of its region. In particular, thanks to him, such large organizations as Megionneftegazgeologiya, Slavneft-Megionneftegaz and a network of construction companies (Megionneftestroy, Su-920, Megiontruboprovodstroy) were fully provided with the money they needed to pay salaries to employees and pay other accounts.
Later, the bank began to provide credit and other financial services to private and corporate clients, representatives of small and medium-sized businesses, as well as financial institutions. He also did charity work and became the official sponsor of the Russian national hockey team and supported one of the strongest domestic football clubs - Dynamo.
Ugra in modern market conditions
The modern Ugra bank (reviews about it can be found in this article) is considered one of the largest credit organizations in the Russian Federation.It is this financial institution that is included in the top 20 of the largest banks in terms of authorized capital, as well as in the top 50 in terms of profit.
At the moment, the bank has a well-developed branch network, which includes more than 100 offices and branches (another 35 are planned to be opened by the end of the year). Branches of the organization can be found in Ufa, Moscow, Pskov, Samara, Tyumen, Rostov-on-Don, Krasnoyarsk, St. Petersburg, Lipetsk, Syktyvkar and other cities and regions of Russia.
If we talk about the size of assets, then Ugra - a bank (St. Petersburg - a city where there are representative offices of the organization) takes 30th place throughout Russia and is the permanent leader in the region.
In terms of net profit, the bank is one of the four best financial organizations, and in Russia it occupies only 660 place.
Services
How developed is the scope of such a financial organization as Ugra? The Bank (St. Petersburg, for example, one of the cities in which there are 7 branches and branches of the organization) has many branches in cities and regions of the Russian Federation and provides the following services:
- settlement and cash services;
- consumer and housing lending;
- issuing bank cards, including salary and credit;
- brokerage and depository services;
- rental of safe deposit boxes;
- opening and servicing bank accounts;
- international money transfer services with and without opening a personal account;
- transfer agent services;
- acquiring for business representatives;
- document management and many others.
In addition to the above services, Ugra Bank (reviews of this organization provide an opportunity to assess the availability of certain services for people with different income levels) assists in working with securities. Bank representatives help their clients maintain and increase their own capital.
Who is the head of the bank?
At present, the head of the bank is Dmitry Shilyaev, the former deputy board of Ugra. His candidacy was approved by the Central Bank of Russia on August 2 of this year. The new head of the credit organization has long been familiar to the board and shareholders of the organization, since since 2013 he worked in the network as deputy chairman of the board.
Previously, his duties included communication with corporate clients of the bank, resolving issues of lending to business representatives and monitoring the work of the treasury.
Where are the branches of the bank: addresses
The main office of the bank is located on Victory Avenue 8/1 in Megion. Yugra Bank has its own representative office (telephone for communication with current and future customers of the organization 8 (800) 555-57-97 or (34643) 4-17-77) in Moscow. It is noteworthy that it is here that there are about 18 branches and offices of the company. One of the branches is located on Sadovnicheskaya street, 54, building 1. It serves both individuals and legal entities. Contact phone numbers for communication: +7 (495) 959-01-00 and +7 (495) 959-00-02.
One of the offices is located on Zemlyanoy Val Street, 38-40 / 15, building 9. It also serves the population and business representatives. There is only one contact phone number: +7 (495) 981-00-96.
Bank branch addresses in other cities of Russia
Bank Ugra is also widely represented in other cities. Moscow is not the only place where you can find working branches, branches and contact points of this credit organization. For example, in Yekaterinburg there are two operating offices, one of which is located on Kosmonavtov Avenue, 45, and the second - on Malysheva Street 19.
There are also two offices in Novosibirsk. One of them is located on Karl Marx Avenue, 39, and the second - on Krasny Prospekt, 33. In Ryazan, the branch operates only on Pervomaisky Avenue, 35. In Chelyabinsk, there are bank representative offices on 73 Lenin Avenue and 8 Salyutnaya Street.
There is a bank “Ugra” (the addresses of the branches and offices of the organization are indicated taking into account the recently opened branches) in St. Petersburg. For example, one of the bank's branches is located on 54 Suvorovsky Prospekt. The branch is open from 9:30 in the morning until 20:00 in the evening.Phones: +7 (812) 274-23-16 and +7 (812) 274-71-92.
Another bank office, where there is a round-the-clock ATM, is located on Bolshaya Moskovskaya street, 1-3, lit. A. Telephone and fax of the organization for communication: +7 (812) 320-63-90 and +7 (812) 320-63-91.
Where can I find the addresses of branches, branches and nearest ATMs?
For the convenience of its customers, the bank created an official website (jugra.ru). To find the nearest branch or branch, you need to log in to the resource and select the appropriate region from the list. Then you should click on the tab “Offices and ATMs” and select the address that is closest to your home or place of work. The terminals operating in your city can be found on the same principle.
Ugra (Bank): problems with deposit withdrawal
Like many other banks, Ugra sometimes experiences difficulties. Since 2015, situations in this financial institution have sometimes arisen related to the problems of cashing out interest on deposits of individuals and legal entities.
It is noteworthy that the panic that began due to untrue rumors about bankruptcy of the bank. Who dismissed them is hard to say. But because of such sentiments, a massive withdrawal of money from the accounts by depositors began, which, by the way, was requested by Ugra bank not to panic and calm down. The contributions of these citizens, as reported in a financial institution, were in perfect order. In addition, they were all insured by the deposit insurance agency. Consequently, they were under reliable protection.
However, depositors did not listen to representatives of the bank. By the way, they were not embarrassed by the fact that, by withdrawing money earlier than the allotted time, they lost most of the accumulated interest.
What is the reason for the panic and outflow of capital?
It is possible that the bank "Ugra" was the victim of competitors who intentionally spread rumors. This is due, for example, to the fact that the bank had the most favorable offers on deposits, which could not but annoy other credit organizations.
In a word, the fact is obvious. There was a big outflow of capital. But it is precisely the deposits of the population that are part of the organization’s passive income (43%). And so he lost part of the financing of Ugra (bank). Problems, much to the disappointment of envious people, were resolved after a while. And of course, the organization’s reputation has been fully restored. Recently, such questions have not arisen among the bank's customers.
What is the rating of bank reliability among the people?
Based on this incident, bank representatives regularly conduct surveys of their customers in order to timely recognize and prevent danger. So, of the last respondents, 29.23% fully trust the bank, 40% believe, but prefer to keep an eye on it, 12.7% will take part in the deposit program for the next year, 18.07% prefer not to risk it and put money on deposit not only here, but also in other banks.
To such conclusions, employees of one of the representative offices of a financial institution came after studying 498 profiles and 1209 user reviews. This is how the Russians rated Ugra Bank. The reliability rating in this case depended on the number of questionnaires and reviews studied. If more opinions were taken as the basis, it is entirely possible that its results would be completely different.
What are the clients of Yugra Bank talking about?
Undoubtedly, the bank’s reputation depends on the opinions of its customers who have already managed to use one or another of the organization’s services. For example, some of them talk about the courtesy and professionalism of employees of bank branches, who in a given situation helped to solve the problem in favor of the client. Others, on the contrary, express their dissatisfaction with the slowness of individual employees, which is why they lost valuable time.
Still others describe the state of the office they contacted, claiming that its appearance leaves much to be desired and spoils the overall impression of the bank. The fourth share their positive experience that Ugra Bank gave them.Fifth reviews are related to the long-awaited interest on the deposit, which they received in full. Six are complaining about the poor performance of the bank’s hotline phones, which, according to them, is impossible to reach.
Among the reviews you can also find the comments of regular customers of the bank, who for many years have been cooperating with him and so far are satisfied with everything. In other words, if you are not yet a client of this financial institution, but intend to become one, carefully consider the pros and cons. Who knows, it is quite possible that it is you in the near future who will join the ranks of grateful customers.
