It often happens that online wallet its owner is no longer needed or has to be closed due to any circumstances. For example, if you lose the SIM card of the phone that is tied to your account.
One of the most popular is the QIWI server, its users often have a question - how to remove a QIWI wallet. We will describe the methods for removing the Kiwi Wallet later in the article.
Tech support
Every self-respecting company that enjoys the trust of its customers has a support service that deals with technical issues of users. This also applies to the described server. 
Its technical support will professionally help you solve the problem of how to remove a QIWI wallet. To do this, you need:
- Log in to your account with a phone number and password.
- Open a section called “Contacting Support.” Usually this link is at the bottom of the page, in any case it is not difficult to find.
- Next, a form will appear that you need to fill out with personal information: the number associated with the wallet, valid email, the reason you want to delete the wallet. It is very important to indicate the reason, since it depends on whether you will receive the newsletter or not.
- Passport data should be attached to the form.
The application is considered within 2-3 days, then the notification comes to the applicant with the result by E-mail.
As you can see, it’s not difficult to contact technical support and solve the problem of how to remove the “Kiwi Wallet” - the instructions are pretty simple, and it’s not difficult to complete the above steps.
It is possible that technical support will offer you to send a request for the email of the QIWI server. If you send a letter there, there will be more chances for a positive answer. In general, it is better to send a letter to both the post office and the support service, then you don’t have to worry about how to remove the Kiwi Wallet quickly, because such an application will be considered one of the first.
Reply to letters from server employees
It is logical that no payment system wants to lose their customers, so they will try to convince you. A lot of letters will come to the mail with arguments why you should leave the wallet, and not delete it. You will also be asked for a scanned copy of your passport. 
You must answer, as this is not an automatic mailing. Letters will be addressed specifically to you. But remember that, succumbing to persuasion, you will never solve the problem and do not answer your question how to remove a QIWI wallet. In your letter indicate that you are the owner of your personal account in accordance with the agreement, and a telephone number is attached to it. Scanning a passport is optional.
True, after such treatment, the system may still not give consent to deletion. So, before deleting the Kiwi Wallet forever, it would be wise to save the letter on the computer and send it several more times until a satisfactory result is obtained.
The system gave permission
When you are finally given permission, a message will be sent asking you to send information about the latest operations done with the wallet. It can be found in the "Payment History" section. You just need to copy the data as text or make a scan copy. After the data has been sent, a notification will come that the wallet will be deleted within 24 hours.
It doesn’t hurt to check whether the account is really deleted. This is easy to do: try logging in as you did before. If the username and password are not found, then everything is done correctly.
SIM card liquidation
If it was not possible to agree with technical support and permission was not obtained, you can take extreme measures - destroy the SIM card, to which number your personal account is attached.
But it is worth noting that this is not the most suitable solution to the question of how to remove the Qiwi Wallet forever, because even after closing it, the owner’s data will remain in the payment system. In fact, the wallet will not be completely deleted, it will simply cease to function.
Hot line
You can call the payment system office directly if your messages are not answered or ignored. The phone number is always indicated on the main page of the site. Usually it is located next to the technical support link - at the very bottom of the page.
By the way, you can call the hotline not only on the question of how to remove a QIWI wallet. The line staff will also help with other problems that arise when using the system. Do not hesitate to ask again, they will answer you politely and easily even the most silly questions may seem. You can call anytime, anywhere, even if you are in another country. The hotline is open around the clock.
This quality of service is an indicator of the company's high status, so QIWI does everything possible to help its customers.
As with any payment system, QIWI has a Frequently Asked Questions section. If you do not have the opportunity to call, then you can look through the list of the most popular problems that arise with wallet owners. It is likely that you will find the answer to your question and do not have to contact the server staff.
You can also write your own message in the section if your situation is one of a kind. And in order for the issue to be considered as quickly as possible, it is necessary to enter all the data and explain in detail the essence of the problem.
Automatic deactivation
Accounts of users who don’t use their wallet at all or who log into their account less than once every 12 months are deleted by the payment system. This option can also be a solution to the question of how to remove a QIWI wallet. However, it is the longest of all the previously mentioned. In addition, no one guarantees that for a year a SIM card tied to a wallet will not get to scammers or be lost. Therefore, it is most reliable to request technical support to deactivate.
In conclusion, I would like to note that if all of the above methods have not worked, you can always contact the office located in Moscow. You can get the exact address by clicking on the "Business" link. There you will also find a fax number, a Skype address for video support, and email. Turning to the office, you must have with you, just in case, all the documents related to the wallet, in addition to the passport of a Russian citizen: payment receipts and so on. And most importantly, with serious questions - in particular, how to remove a QIWI wallet, - only contact QIWI employees and in no case act blindly.
