Various financial transactions without visiting bank offices have long been available to cardholders worldwide. More and more banks are promoting such services that make life easier for their customers. Now Sberbank offers to use this option. Let's try to figure out what the instruction offers: “Mobile Bank” (Sberbank) - how to connect it and what services will be available after that.
Financial transactions that will be available after connecting the "Mobile Bank"
Today, financial institutions care about the accessibility and mobility of their services to customers.
After activating this offer of Sberbank, the user will have access to:
- replenishment of the balance of any mobile phone;
- transfer of various amounts from one account to another;
- information on receipt or write-off of various amounts through SMS notifications;
- payment of bills via SMS or USSD (short commands);
- checking account balance and request a mini statement;
- payment of loan agreements;
- checking bonus accounts.
The list of additional services
Recently, the Mobile Bank service has been providing its customers with an expanded list of opportunities. This is the registration of various types of insurance policies (real estate, mortgages, banking deposit insurance from an accident to the account holder), as well as buying tickets for various events through the Kassir.ru website, transferring donations to charity.
Additional services available for users who install "Mobile Bank" on the phone
Here is a short list of services:
- “Auto payment” service (money is transferred to the phone balance automatically from the Sberbank account at the operator’s request);
- bank card lock;
- repayment of credit from a bank card;
- connection of the Sberbank bonus program.
How to connect it: instruction
Mobile Bank (Sberbank) can be connected in various ways:
1. Using an ATM or payment terminals of Sberbank.
For this, the PIN code of the card inserted previously in the terminal is entered. In the menu that opens, the “Mobile Bank” window appears, which you must click on. The service is confirmed by selecting the option “Connect the service”.
Using the Mobile Bank is free, and a small fee is charged for sending SMS notifications.
2. Directly at a branch of Sberbank.
Anyone who can’t figure out how to connect the Mobile Bank through the terminal can personally contact the bank’s employees. At the nearest office of Sberbank, an application for connecting the service is filled out. For identification, a passport is required. It’s easier to connect “Mobile Bank” simultaneously with the issuance of a new bank card, or you can also attach a mobile phone number to an existing account. If there is a change of mobile operator, then two forms are filled out: disconnecting the service from the previous number and connecting to the new one.
3. Connect by phone.
You can use the round-the-clock Sberbank Assistance Service (+7 (495) 500-55-50 and 8 (800) 555-55-50). The operator needs to declare his personal data, passport data (number and series), control information on the account and other information. All this is necessary to confirm the identity of the caller. Use it only in extreme cases, as there were cases when the operator’s instruction “Mobile Bank” (Sberbank) did not allow you to connect the service by phone. Then the support service officer recommended issuing it through the bank office.
It should also be noted that the phone +7 (495) 500-55-50 is paid (Moscow code is indicated), but the number 8 (800) 555-55-50 is free for residents of Russia.
If everything went well, then an SMS message will be sent to the phone confirming that the Mobile Bank service has been activated. If for some reason this service is not needed, you can refuse it, there is also a detailed instruction on this. “Mobile Bank” (Sberbank) is disconnected free of charge and quickly, information can be read on the official website. You can also refuse an option by personally contacting the nearest office of a financial institution.
Tariffs
Sberbank Mobile Bank tariffs are offered in two versions: an economical package and a full package.
1. Full package (payment is made once a month). After connecting, two months can be used for free, then a monthly amount of 60 rubles is charged (for Visa / MasterCard Standart), and for other types of cards - 30 rubles. Visa / MasterCard Gold holders use it for free. All transactions are notified via SMS.
2. Economy package (each required service is paid separately). The price of SMS about the amount on the account is 3 rubles, and a mini account statement (last 5 operations) will cost 15 rubles.
In both cases, billing at the organization is free.
If “Mobile Bank” is connected to a Sberbank credit card, then with the “Full Package” service, the service is free, and when using the “Economy Package” information about available funds will cost 3 rubles, and the cost of a request for the last 5 transactions will be 15 rubles. At the same time, VISA GOLD, GOLD MASTERCARD AND VISA CLASSIC, MASTERCARD STANDARD holders will not receive SMS messages.
Conclusion
If you carefully study this article, the question of how to connect a mobile bank should not arise. But it is worth noting that this option from Sberbank does not connect to cards of other banks. If the owner loses the phone to which Mobile Bank is tied, it is urgent to block the SIM card with his mobile operator, and then notify the Bank's Contact Center about the temporary blocking of the connected service.
The feedback from people using Mobile Banking is different, but most of them are satisfied with the new opportunities in conducting financial transactions.
