Today it remains to be seen which insurance company Blagosostoyanie receives feedback from its customers and employees. What kind of organization is this? How well and faithfully does she render her services? What features of the company should every employee or visitor know? Understanding all of this is not as difficult as it seems. The main thing is not to believe everything that is written. Not all reviews are equally helpful. But something important can be distinguished from each.
Description
What is the well-being insurance company? Reviews indicate that this is a universal place to receive insurance services. And in different areas. People can insure life and property in this company.
A distinctive feature of "Welfare" is that this organization has a pension fund of the same name. He offers pension insurance and the formation of its funded part. Many insurance companies do not have such opportunities.
Spread
"Well-being" is an organization that is distributed throughout the country. Affiliates of the organization are located in almost every region of the country, and often there are several of them in the region. Pension funds "Welfare" are also available in most cities of Russia.
There are many offices and branches throughout the country. You can easily contact the "Welfare" for any insurance services. But how good is this company?
Range of services
To understand this, you need to know what specific services you can apply to "Welfare". It is noted that this is a universal insurance company. Is it really?
Yes. Insurance company "Welfare" offers the following services:
- pension insurance;
- life insurance;
- accident insurance;
- property insurance;
- travel insurance policies;
- VHI policies;
- CASCO;
- mortgage insurance;
- CTP.
It is worth paying attention to the fact that OSAGO and CASCO are allowed to be issued in electronic form. This fact pleases customers. After all, now you can take out insurance for a car without leaving your home.
Rating
An important point is the rating of the organization among insurance companies throughout Russia. What is the position of "Welfare"?
It is noted that in the rating of NPFs, the company is in the top ten non-state pension funds. Usually there is a "Welfare" in 8-10 places. Not a leader, but still a pretty good indicator.
And among the insurance companies, "Well-being" holds 5-8th place, but also one of the top ten organizations offering insurance services. There is every reason to trust this company.
Reliability
Insurance company "Welfare" often receives positive reviews. And the so-called reliability rating is high. It is also defined by the terms "trust" or "trust."
Well-being has been rated A ++. This is the maximum level of reliability. He points out that the organization is a highly successful and sustainable company that will not be suddenly closed.
NPF "Welfare" also receives positive reviews in this area. It has similar indicators. That is why it is in good demand among the population. What pros and cons should customers and employees consider when interacting with these organizations?
Customer service
The first thing visitors face is the treatment of employees.How do you treat customers? Insurance company "Welfare" reviews in this area is very mixed. They are separated.
Some say that in the company every visitor is treated with attention and understanding. Both the insurance department and the NPF answer all the questions asked, no rudeness or rudeness. Only attentive, honest, friendly attitude. True, paperwork is time consuming. Because of this, the organization has constant lines and has to wait for the conclusion of the contract for a long time.
And some visitors indicate that "Welfare" does not communicate in the best way with its customers. Some employees do not give up on professionalism, cannot answer the questions asked. Getting a consultation here is problematic. Workers may be rude or simply dismissive to those who come.
What to believe? NPF "Welfare" receives various reviews, as you can see. And an insurance company too. Basically, conscientious employees work in the company’s branches, who treat clients well and attentively. But at the same time, do not forget that no one is safe from unprofessionalism and rudeness. Different people work everywhere, the human factor cannot be undone.
CTP and CASCO
The insurance company Blagosostoyanie receives not the best customer reviews for CTP and CASCO. What do visitors say about these services?
Opinions are divided. There are those who talk about quick paperwork without any problems. It is possible to easily extend insurance for a car, and the well-being workers will help. Customers note respect for each visitor. Payments are made quickly, on time and without too much negativity.
And there are claims made to automobile insurance in the "Welfare". Some clients emphasize that they do not take their policies everywhere, with payments often having problems. Sometimes even insurance does not cover expenses. Many cases are not insurance. And then you have to completely pay for the repair of vehicles from your pocket.
Again, predicting how good CASCO and CTP policies are in Welfare is difficult. It is best to carefully study the terms of the contract that is concluded when purchasing appropriate insurance. The bulk of claims are standard complaints that are found in almost all insurance companies.
About Payments
What about the welfare payments? There are good reviews, and not really.
The Welfare Fund reviews customers differently. Some say that this organization makes excellent payments both for insurance services and for retirement benefits. The money will be received in the proper amount, without any hesitations or delays. They are not excluded, sometimes late payments are really visible. But this rarely happens.
And someone points to opposite phenomena. Namely, on miserable payments that come with delays. Pensions are not paid in the best way, you have to remind employees of the transfer of funds.
Of course, in fact there is no evidence of a single recall. These are just the opinions of individuals, and whether they are sincere or not is unknown. It is better to hope for the best, but do not exclude some delays or incomplete payments. After all, everything is possible in life.
Quite often, “Welfare” reviews about an insurance company are not getting the best due to the fact that some customers say that there are no payments on insurance policies. For example, if you have a traveler policy or under the VHI program. Similar situations occur, it is recommended to solve them directly on the spot, contacting the insurance company by telephone. Often conflicts can be resolved without much difficulty.
Waiting for a response and additional services
The insurance company Blagosostoyanie receives not the best customer reviews for the long wait for an answer regarding the provision of certain services. Many complain that their applications for cooperation with the organization have been considered for too long. Some note that they even managed to conclude an agreement with another corporation on insurance services, but did not wait for a response from Welfare. Similar situations do occur. Workers simply do not have time to cope with the sweat of visitors. But as a rule, a long wait is not too common.
Some emphasize that they are imposed additional services. For example, with car insurance, life insurance is aggressively offered. Some clients emphasize that it is possible to get a refusal to apply for a hull or compulsory motor liability insurance if you do not insure life. There is no confirmation of such statements, but they are not so rare. All these nuances should be considered by each potential client.
As an employer
The insurance company Blagosostoyanie also receives generally mixed reviews from employees. This is a good employer, but it has a number of disadvantages. However, as well as advantages.
Workers distinguish among the advantages: official employment, white salary, friendly staff, comfortable working conditions, social package. On this, the positive aspects of both the NPF and the insurance company end there.
Among the shortcomings, the busy work schedule and the constant flow of visitors are emphasized. You will have to work a lot and for a long time, remaining overtime. Most often, no reward is given for such work. The salary is low, employees are fined and punished for the slightest fault. Working at Welfare is a real challenge that does not imply career growth. Suitable for people who do not plan career development, with high stress resistance.
Summary
Reviews about the company (NPF) "Welfare" can be heard very different. In general, this organization is a good option. Not perfect, with its flaws, but acceptable. Non-state pension fund "Welfare" is also not bad. In any case, as a service company.
But as an employer, “Well-being” is not showing its best. It’s hard to work here, there are no development prospects. Suitable for stress-resistant people, for whom communication with clients and colleagues, as well as stability is more important than career growth.
