Let's take a closer look at how to find out where the parcel is located, when it needs to go to pick up, and what basic rules are in place at post offices.
Russian Post works at the modern information level. What does it mean? If some 10-15 years ago, people sending or waiting for a parcel had no idea where the thing is, then now you can track all operations with mail items.
Many of us use the Internet, so there is the opportunity to track the status of the package. After long waiting, the status "Waiting for the addressee at the place of delivery" appears on the website of the Russian Post. What does it mean to take action?
How packages are tracked
This section is addressed to those who are not familiar with the tracking process and have no idea how to do this. If you send some thing by mail, then after payment you should be given a receipt, which indicates:
- Name of sender (yours);
- Name of the recipient (to whom you sent the parcel);
- recipient's mailing address;
- date and time of the transaction;
- cost of services;
- an identification number.
It is the last point that interests us the most. If the parcel is sent within the territory of Russia, then it has a 14-digit number. Always the first six digits indicate the post office index from where they departed.
But how to find out the number of the parcel that was sent to you? If this is a private person, then you can ask to dictate or write the number of departure. On the other hand, when it comes to a company, an online store, the manager must send either a check indicating the mail identifier, or the identifier (number).
When it comes to foreign online stores, for example, the famous Chinese Aliexpress, the postal number is displayed opposite the product. It can be copied or, hovering the mouse, check the status immediately. It should only be borne in mind that parcels sent from abroad have a 13-digit identifier, at the beginning and at the end of it (between the numbers) there are letter designations of the countries of departure and receipt. But there are cases in which this standard is not respected.
From departure to receipt: statuses
Before we start discussing what it means “Waiting for the addressee at the place of delivery”, we will analyze other statuses.
Each parcel must undergo acceptance, sorting, customs (if foreign departure) and other operations. But there can be no exact standards of statuses, since it all depends on the geographical location of the post offices of the sender and receiver, the means of communication. As a rule, each parcel is sorted in the regional center, in the regional center, then in those large cities where there is a transfer hub (airlines, railways, roads and waterways).
Information on the movement of the parcel will not bring any value to the recipient, except if the thing does not come to the post office for a long time. Tracking at such a moment will help employees of the Russian Post to check where the package stopped, at what stage and at what address. This work is carried out only upon filing an application for the search for mail.
We are only interested in the item “Waiting for the addressee at the place of delivery”, after which other statuses may appear.
What to do when status appears?
When this status appears on the site for tracking parcels, you can safely go to the mail.It is only necessary to check whether the item really came to the department whose index you specified. The fact is that sometimes, for some reason, they are sent to someone else’s office. On the official website of Russian Post, not only the address, but also a point on the map indicating the operating mode of the department to which it arrived must be indicated.
There are other nuances - the arrival of a paper notice, SMS (if you provided a mobile phone number when sending) or the absence of both.
If you see the status “Waiting for the addressee at the place of delivery”, then your package is definitely located in the branch indicated on the site. Be sure to take your passport before going to the post office, check your mailbox for a notification. If it has arrived, then it must be filled on the back of the sheet, if not, then rewrite the parcel number in order to dictate it to the operator in the department.
Status has appeared, but there is no parcel in the mail
Often you can see on the Internet or among friends you can hear complaints that the item “Waiting for the addressee at the place of delivery” appeared on the tracking site, but there wasn’t a parcel from the words of an employee of the Russian Post.
If such a status has appeared, it means that the employees of the department accepted the postal item, registered it and it has not gone away. Therefore, it is necessary to focus on the competence and honesty of the department’s employees themselves. If you can’t resolve the issue peacefully, you can make a statement to the reception of the Russian Post or call the hotline. If the issue is still not resolved, you can safely contact the prosecutor's office (in the case of very expensive goods).
What statuses may appear after?
On the status “Waiting for the addressee at the place of delivery” the tracking does not end. Be sure to receive an item after you receive the parcel. But there is another outcome of events. Consider both:
- "Unsuccessful attempt of delivery". As a rule, if the recipient arrives at the post office with a question about what kind of status this is, they are told that the postman did not find the addressee at home.
- The "reference". This status appears when the parcel is sent to another post office that does not serve your street / town. In this case, you need to wait until the mail arrives in the "native" office.
It is not recommended to rush to the department that is not at the address, as the operator may refuse to issue.
But it also happens that the package remains in the alien branch for good. Then they must hand him out after presenting the passport and filling out the notice.
At what point does the status appear
Many are probably interested in what a specific moment appeared on the site "Waiting for the addressee at the place of delivery." Often, many of us are looking forward to some kind of order or gift from a friend who wants to be picked up soon. And finally, the long-awaited status appeared. Is it worth the rush? Of course, if the mail has not yet been closed, just be sure to rewrite the parcel number.
So at what point is the status “Waiting for the addressee at the place of delivery” assigned? Russian Post immediately uploads information to the site as soon as the operator scans the barcode of the package. But on the server there may be failures and delays, so the registration time may be false or delayed. For example, the parcel was registered at 16:12, but its status changed only at 18:02.
Is it possible to pick up for another?
We give an example with spouses. Suppose that the husband ordered a parcel with Aliexpress, but the purchased item is intended for his wife. At the time of arrival of the goods by mail, the spouse is in an urgent departure for business. Can a spouse give a package? The rules of the "Russian Post" is prohibited. On the other hand, if the spouse has not only her passport, but her husband’s passport (or at least a copy), then the parcel can be handed.
In this case, the status “Waiting for the addressee at the place of delivery” is changed to the corresponding one.
If not tracked
There are packages that are not trackable.This is especially true for orders with free delivery from foreign online stores. How to understand that she got to the right post office? The seller must indicate in what approximate terms the goods will be delivered. When this period passes, you can go to the post office. Just in case, take a passport and be sure to rewrite the departure number. It may also happen that the parcel has been waiting for the addressee at the place of delivery for a week or two. Therefore, you can start visiting mail earlier.
In case of various misunderstandings, doubts, please contact the staff of the post office to which the parcel should arrive. Always indicate the zip code of the office closest to your home to avoid unpleasant situations.
