When confronted with a collection organization, a question involuntarily arises related to the legality of the actions of these companies. Yes, and it’s a sin to hide, many of them are, to put it mildly, dubious firms with incomprehensible rights and obligations. Another thing if you are told about the collection agency "EOS". What kind of company is this? Where is she located? And what is remarkable?
General characteristics of the agency
Collection agency "EOS" - it is a fairly large and influential organization belonging to the international holding Otto Group. It has a lot of representative offices in various countries. Its offices and divisions are open in the countries of the former CIS, including Russia.
The international corporation is a leader in financial services. She works in various fields of activity that have the greatest material benefit. An exception to her list of interests is only insurance and banking.
The clients of the holding at different times are large firms, representatives of small and medium-sized businesses, and other private individuals.
Representation of a foreign company in Russia
The Russian representative office of EOS LLC was first opened in 2007. It also has several branches and receives regular material assistance from the leaders of the parent company of the holding.
This company is officially registered and is listed in the register of collection organizations of the country. According to preliminary data, about 500 employees are involved in her team. The general director of EOS is Anton Dmitrakov.
What services does: specialization
EOS LLC provides the following services:
- Full control of receivables.
- Purchase of credit and other types of debts.
- It carries out work on debt collection within the Russian Federation and abroad.
At the same time, one of the main areas of the company is professional work, which consists in the management of receivables. In their work, company representatives use various methods of influencing the debtor. For example, they send out e-mails and regular correspondence with a reminder of the amount of debt available, call on a mobile or landline phone, etc.
So, the company carries out a quick and not very repayable debt. GOf course, the agency’s main clients are banks. At the same time, it is very profitable for financial organizations to cooperate with such a collection company, as they lose bad loans, improve their portfolio of assets and save themselves from tedious litigation.
Where is the representative office of EOS (collection agency): address
The main office of EOS is located in Moscow. The company has its own official website and pages on social networks. Four times a year, she issues a thematic publication called EOS Journal. In it, it describes the news of the company, as well as useful materials affecting financial and banking topics. Annual reports and other financial information about the agency are in the public domain. It is precisely this policy that EOS LLC (collection agency) conducts. Details of the company: 125009, Russia, Moscow, ul. Tverskaya, 12, building 9.
The phone number of the organization is listed on the agency’s website. And from 8 a.m. to 9 p.m. there is a hotline. There is also a personal account for clients and debtors.
How to pay an existing debt?
Evil defaulters can always pay off their debts online.To do this, just use the special form and bank cards Visa or MasterCard. You can do this as follows:
- Go to the company website.
- Go down the main page (approximately the column "Contact Details").
- Select the “Online Payment” tab.
- Enter in the appeared form the TIN of the debtor and the amount.
- To pay.
It is worth noting that the collection agency "EOS" reads the law on the preservation of personal data of users. Therefore, when making a payment, compliance with this rule is controlled by the Best2Pay international processing center. Therefore, the company employees do not see the card details and personal data of the payer. Everything is strictly confidential and occurs through a secure connection that works within the framework of the TLS 1.2 protocol.
How to register in your account?
For the speedy resolution of the conflict, the collection agency "EOS" offers debtors to go through a simple and quick registration in your personal account. To do this, specify the following data:
- TIN;
- date of birth;
- mobile or landline phone number by type +7.
After registration, each debtor will be able to control the progress of their business with the help of a personal account. Here you can chat with a company representative, ask questions and consult for free.
What feedback can you hear about the work of the agency?
Debt recovery is always associated with all kinds of scandals and litigation. That is why representatives of collection companies mostly cause extremely negative emotions.
However, there are exceptions. For example, some users highlight an interesting discount program for this company for debtors. As it turned out, if a person intentionally does not shy away from paying off his debt, but actively cooperates with company representatives, he can very well expect to receive a personal discount. To do this, he needs to go to the organization’s website (in the “Debtors” section) and indicate the phone number, his name, and email address. After these simple actions, the debtor has the right to receive a kind of discount on his debt. Great, right?
Other users complain of constant threats, psychological pressure and blackmail. According to them, it is these illegal methods that employees of the company are actively using.
Some of them, on the contrary, speak of a loyal attitude. Under the condition of open cooperation with the company, a peaceful plan is drawn up to pay off the debt. Moreover, the real state of affairs (meaning the material side of the issue) of the non-payer himself is taken into account.
In a word, the attitude of the collectors will directly depend on what position the debtor takes in resolving the dispute. And it will be aggression or an amicable solution to the matter, it is up to him.