An incident is an adverse event. Situation investigation

Any incident constitutes an unfavorable combination of circumstances. Everything possible should be done to prevent it in the future. In addition, the possibility of improving and preventing the situation plays an important role. This is the investigation of incidents.

What is an adverse combination of circumstances

An incident is an unpleasant incident. This may be a case, a collision, a misunderstanding.

Types of incident:

1. Accidents of large and small scale.
2. Emergencies.
3. Incidents that have almost occurred.
4. Cases causing ill health.
5. Other events that have taken place.

And be sure to consider the amount of harmful effects. Damage caused also plays a role.

Incident investigation

Do not forget that the incident is an unpleasant incident. Such cases occur periodically, so they need to be studied, analyzed. In order for the investigation to be carried out in the right direction, you need to follow the rules:

1. Comply with all legal requirements that are relevant to the situation.
2. Keep a list of accidents.
3. Record incidents with due responsibility.
4. Take immediate action in relation to risk situations.
5. Correctly determine the causes of incidents.
6. Only select witnesses useful to the investigation.

In any case, the investigation must be objective and impartial. In no case should one engage personal interests.

A detected incident is a situation that needs to be investigated. Learning is an information process. Collect information about the incident after it is discovered. And if the precursors of the incident have been identified, then all the more you can start an investigation.

Features of the investigation

Requirements should be established to implement and document the various stages of the investigation. This is to:

1. Collect facts and evidence on time.
2. Analyze the results.
3. Recognize the importance of corrective or preventive actions.
4. Provide information to competent authorized persons.

The organization should have procedures in place to investigate, record, and analyze the situation. Do not forget that the incident is a problem. And the approach to it should be systematized and structured.

Latitude of incident investigation

Investigate all existing incidents. After all, the organization must prevent the recurrence of an adverse event. When working with incidents, a number of factors must be taken into account:

1. Frequency of occurrence of similar incidents.
2. Actual results.
3. The consequences of the incidents.

In an organization, the ability to understand incidents is important. If there was an unpleasant incident, then it does not need to be rejected. A competent approach is to accept the incident as it is. Therefore, you need to pay attention to all types of adverse situations, to fix them. This is the investigation of incidents.

Importance of notifying competent persons

It is very important to recognize the need for preventive and corrective action. Therefore, appropriate persons should be notified of the incident. Their role may consist in identifying and assessing dangers and risks. It is also necessary to ensure response to emergency situations carry out monitoring, engage in the measurement of activities in the field of OH&S, analyze the situation on the part of management.

Of no small importance is the competence of the persons who conduct the investigation of incidents. The results must comply with the provisions of paragraphs a) - e) of section 4.5.3.1 of OHSAS 18001: 2007.

Incident related staff

During the investigation, it becomes clear what measures need to be taken in relation to employees related to the event. The incident does not happen intentionally or because it is beneficial to anyone.

The definition of cybercriminals is to:

• Restore the incident.
• Identify participants and their roles.
• To collect materials whose purpose is to bring the perpetrators to justice.
• Identify the causes of the incident. This should also apply to identifying weaknesses in the organization’s security systems.
• To formulate proposals aimed at strengthening security systems.
• Collect all the data.
• Assess the negative consequences of the incident.

Of great importance are the mechanisms that allow recording the actions of employees in the field of activity to be investigated.

The fault of an employee is often quite difficult to determine. This is due to the absence of a number of facts:

• Repeated recurrence of employee-related incidents.
• The employee accepts attempts to hide the traces of the incident. And it becomes noticeable.
• The employee’s statements made before the incident confirmed his intentions and motives.

If there is reason that the incident was carried out intentionally, then it makes sense to contact the law enforcement authorities. Whatever the incident, it is worth it to deal with. Investigation of the causes of incidents will significantly reduce the likelihood of a recurrence in the future. After all, the causes of occurrence will be identified and the perpetrators punished.