The Internet is an integral part of the life of almost every modern person. And it doesn’t matter what age. Using an Internet connection, you can communicate, work and even relax. Of course, you have to pay for the Internet. These paid services are provided by a variety of providers. For example, Rostelecom. How to disconnect the Internet if necessary for a while or forever? There are several ways to do this. Which ones? We will meet them now!
Personal visit
Are you a customer of Rostelecom? How to disconnect the Internet from this provider? The first and easiest solution to the problem is a personal visit to the nearest office of the company. There it is enough just to terminate the contract.
By the way, if the shutdown is only necessary for a while, inform the corporation's office about it. Take along your passport and contract for the provision of Internet access services. Inform the employee about your intentions to disconnect, and then transfer the employee to the previously concluded agreement.
A few minutes of waiting - and you will be asked to sign an application for termination of the contract with the company. If it is a matter of suspending the Internet only for a while, inform the office employee for how long it is required to refuse services. Next, you should sign the application and wait until the message comes about the successful termination of the contract.
By phone
Not all customers like to go to offices to connect / disconnect services. Therefore, for them, the company "Rostelecom" has provided several alternative solutions to the problem. True, often the proposed methods are used solely to temporarily suspend the use of the World Wide Web. And for the final rejection of services, it is still recommended to personally contact the office of the corporation.
Are you tired of Rostelecom? How to disconnect the Internet? To do this, use the phone! Just call the "hot line" and inform the operator about your idea. If you want to completely break off relations with your provider, prepare a previously signed agreement - you need his number.
The operator will need to tell you the address of your residence, as well as the “combination” of the signed agreement. If you need to refuse services for a while, name the exact period of disconnection. Attention: the minimum duration is 1 month.
To make a call, dial the number on the phone: 8 800 100 08 00. Or look at the official Rostelecom website for the number of any company branch in your city. It is advisable to call where you connected the Internet initially.
Request
True, the above methods are well suited for home connection. But there is also a mobile one. Even such services are provided by Rostelecom. How to disconnect the Internet on the phone or just on a SIM card (mobile connection)?
To do this is not as difficult as it seems. It is enough to know which tariff you have connected. After that, visit the official page of "Rostelecom" and in the "Phone" - "Mobile" section, select the "Internet" sub-item. Next, you should select your tariff plan connected.
A window with connection information will appear on the screen. If information on connection details does not appear, click on the "Details ..." button. Carefully look at the proposed requests and find there "How to disable the service." Opposite this line will be written USSD-request. You need it!
Please note, this is a complete disconnection of mobile Internet. On your device, dial the appropriate combination, and then click on the "Call" button.The request will be processed - and the job is done! Now you have stopped using the connection for mobile devices from Rostelecom. How to disconnect the Internet? This is not very difficult to do. Three methods are already known.
"Personal Area"
Only there is another very interesting approach for solving the problem. We are talking about the use of the "Personal Account", which is available for each client of the company "Rostelecom". How to disconnect the Internet on vacation or permanently? You can do it without leaving your home!
First of all, go to the site of the company "Rostelecom" and go through the authorization in the "Personal Account". Next, you need to find the "Services" item in the navigation menu. Click on this inscription and select the number to which the Internet is connected. Next, click on "Configure" and uncheck the box from your Internet connection tariff plan. There is only one click on the "Save" button.
Choosing the best
This is all that Rostelecom has to offer. How to turn off the Internet for a month or forever? Possible solutions to the problem are listed above. Which one to choose?
The best, albeit rather costly, method is to contact the nearest office of the company. It is suitable for temporary refusal of services, and for permanent. If you want to make a complete disconnection of the Internet, do it through the "My Account" or a phone call! These are the methods most often chosen by customers.
