Translated from English, the word supervisor can be literally interpreted as "curator", "leader", "manager" or "controller". This profession belongs to the management link, which gives rise to a number of specific duties and responsibilities. Depending on what is connected supervisor work Responsibilities will be formed based on the specific area of activity of the company itself. It can be trade, advertising, production and so on.
A bit of history
The profession of supervisor began its rapid development since the second half of the 20th century in the United States, where, along with the growth in the number of companies, these or other official duties of the supervisor stood out. This representative of the company is subordinate to its own group of promoters, managers, sales consultants, merchandisers and other specialists.
Company directors have high hopes for supervisors, since they are the ones who manage the entire team, are in search of new customers, places for their subordinates to work, explore each outlet and look for ways to improve the business, increase sales and increase competitiveness. Depending on the field in which the company representative will work, he will perform specific job duties, which include several points, the implementation of which affects the entire work as a whole.
Principal duties of a supervisor
The list of duties assigned to the supervisor can be constantly adjusted and changed, but only if it is provided for in the relevant clause of the employment contract. The specifics of the activities of a particular company forms the main duties of the supervisor, which includes the following items:
- interview with candidates for a specific position for team formation;
- The holding of trainings and training programs;
- motivation of company employees;
- negotiation with regular and potential customers;
- providing outlets with the necessary advertising products;
- search for profitable places for conducting promotions and the work of promoters themselves;
- responsibility for each employee subordinate;
- competent work with each newcomer, help in adapting it, getting to know the team, working in general, understanding your responsibilities and so on;
- making all kinds of innovations for the productive work of the whole team, constant mood and the formation of a positive atmosphere motivating success;
- objective assessment of each subordinate, individual conversation, development assistance, dismissal or promotion;
- building a schedule of working hours, holidays, sick leave;
- conducting training courses;
- preparation of reports for management, which will correctly reflect the result of the work done, its quality, completed tasks and much more.
Qualification requirements
It is safe to say that the supervisor is the right hand of any company manager. There may be several such managers, and each will be assigned to a specific area of work. In accordance with this, it is necessary to choose a worthy candidate, to which the relevant qualification requirements will be presented:
- the presence of higher or secondary special education;
- the ability to use a PC, to understand basic programs;
- work experience in this field - from 1 year;
- the presence of a personal vehicle;
- communication and management skills, the ability to work with a large group of people, a responsible approach to work, quick decision making, the ability to convince, quickly remember information, organizational skills and much more.
Depending on the specific areas of activity and the tasks that are set, the specific duties of the supervisor in the trading company are formed. The career and salary of the supervisor will depend on how correctly they are performed.
What is the price of the question?
The salary of the supervisor directly depends on the company in which he will work. If you carry out an average assessment of the level of wages, then on average such specialists earn between $ 700 and $ 1,300 per month, although there is no limit. However, it should be understood that the higher the remuneration, the more extensive the duties of the supervisor, but these tasks are quite feasible.
In addition, in such a position there is always the prospect of a rapid rise in the career ladder, for example, to a branch director or even higher, everything will depend on personal desire to work, love for one’s profession and desire to develop in this area. So the work of a supervisor is a great chance for people who want to build a successful career. In any case, such a position provides vast experience in various fields of activity. This is the ability to manage and collaborate with people, set goals and successfully complete them, which ultimately leads to the formation of valuable experience that will be useful in other professions.
Is it difficult to work as a supervisor and how to become one?
When considering this vacancy, you can see many offers from a variety of employers. As a rule, announcements contain detailed information that clearly states what is the responsibility of the supervisor. The applicant, focusing on this list, can really assess their capabilities. This work is promising, and difficulties can arise only at the first stage of activity - acquaintance with the team, with the company, its individual characteristics and requirements. But all this is a matter of time and adaptation, and the faster it passes, the better for a career as a supervisor.
Core qualities
A person who wants to master this position must quickly perceive information, be able to offer interesting ideas that will be useful for the company and will be able to make a proper contribution to its development. The director should be calm about his business and it is important for him to receive short but accurate answers to all questions and the corresponding answer about the work done, where a positive result of the work of the supervisor will be visible. This is the only way to achieve trust in your person, respect and speedy promotion.
Good organizational skills and work experience will successfully fulfill any duties of a supervisor. In any case, you can start your career path with the profession of promoter, sales manager, merchandiser in order to quickly receive the treasured promotion.
Supervisor functional and job responsibilities
Returning to the question of the functional duties of the supervisor, it should be noted that control over merchandisers, promoters or sales agents is determined to varying degrees of their workload or types of work. For example, the functional responsibilities of the supervisor, promoters are to choose a suitable place for this or that action, supply the employee with the necessary number of leaflets, monitor his work and timely arrival at the workplace.
The main activity is trade. Sales representatives - this is the main group that the supervisor assigns merchandisers duties, making a route for every day, a plan of a visit to specific retail outlets, controlling the process of their work and the timely implementation of goals.Based on the results of any work, a report is prepared and sent to the chief manager.
Supervisor Area
Dwelling in more detail on the field of activity of the supervisor, we can say that control over the work of specific specialists allows you to establish the process of activity of any company as a whole. The job responsibilities of the supervisor, prescribed in the job description, help him, first of all, since it is very difficult to quickly and competently develop a plan of tasks that are necessary for a particular category of employees and the company as a whole.
Adhering to specific points, you can correctly distribute your and other people's responsibilities, not to miss anything and increase the level of work of the entire team. The work of the supervisor must not be left to chance, all duty points should be checked and performed daily. This is the only way to achieve good and significant results in work. The promotion of goods and services, network marketing and a number of other areas is the main field of activity of the supervisor.
The duties prescribed in the contract - the main provisions
When hiring, the corresponding duties of the supervisor should be spelled out, which are compiled for each area of activity separately. However, a single list can be distinguished, with which a future employee of the company must be familiar with:
- Clear formation of tasks and bringing this information to subordinates.
- Distribution of duties between employees, quick replacement of one employee by another in case of unforeseen situations.
- Drawing up and adjusting the schedule of work, the distribution of employees at specific retail outlets.
- Checking and supplying employees with the necessary information resources.
- Conducting trainings and meetings, ongoing conversations and staff motivation.
- Monitoring the work of each subordinate to bring the quality of service to perfection.
This list can be adjusted based on the area of work of a particular enterprise, organization and company.
Work result
For the head of an entire company or a network of branches it is not so important what are the duties of the supervisor and how he performs them. For him, the concrete result matters. Progress report, statistics, specific numbers and graphs are all that a director needs. However, the results directly depend on the quality of the work of the supervisor, on how well he copes with his job responsibilities.
