Job descriptions are drawn up at the enterprise so that when hiring a worker, he has an idea of the responsibilities that he will fulfill, what documents to guide in the work, whom to obey, what rights to have and what to bear responsibility for.
Cashier: profession and place of work
The cashier is a technical executor, a specialist in working with finances, who is in charge of the cash desk. He also works with electronic money and plastic cards. In most organizations, commercial or industrial, in the banking sector, the cashier not only gives and receives money, he also acts as an accountant, controller or seller.
Almost all people encounter sales clerks in stores. Cashier accountants work at enterprises, cashier-operators or currency cashiers work at banks, cashier-controllers work at ticket offices in cinemas, theaters, train stations, airports, which issue tickets and travel documents, and make cash settlements with customers.
Cashier Responsibilities
The basic list of functional responsibilities, which includes the job description of the cashier:
- conducting cash operations: issuing, receiving and storing cash and securities, working with payment plastic cards, determining the authenticity of banknotes;
- accounting and control of cash in accordance with the rules ensuring their safety;
- collection of cash and handing it over to a collector;
- maintaining cash reporting with the preparation of relevant reporting documents.
The job description of the cashier-operator includes additional functions:
- processing of money transfers;
- verification of the authenticity of signatures on payment documents and the correctness of their completion;
- control of the possibility of issuing cash to the client from his current account.
Cashier Requirements
The requirements that are put forward in the job description of a cashier can be general, such as, for example, knowledge of cash transactions or computer and special software skills, or specific, such as knowledge of instructions and orders of the Central Bank of Russia or knowledge of English.
The cashier must know:
- regulatory and guidance documents (decrees, orders, orders, instructions) in relation to cash activities;
- rules for issuing, receiving, recording and storing cash and securities;
- established limits of cash balances at the cash desk;
- forms of bank and cash documents and the procedure for their execution.
The job description of the senior cashier includes mandatory requirements for knowledge of the basics of labor organization, labor legislation and labor protection.
The specifics of the profession of a sales clerk
The combination of the occupations of the seller and the cashier entails an increase in the volume of functions performed simultaneously by the seller, manager, merchandiser, auditor and merchandiser.
The job description of the seller-cashier of the store includes a fairly lengthy list of responsibilities:
- customer service;
- control of the quantity of stocks and their replenishment;
- control of the reliability of information in the price tags, their availability and proper placement;
- assistance to customers when choosing a product, knowledge of its range, consumer properties, quality and benefits;
- maintaining cash documents and their accounting;
- compliance cash discipline: security, compliance with the limit of cash balances, reconciliation of quantities and cash management in the cash register;
- cash collection;
- participation in the audit of cash in the cash register and inventory of goods and supplies.
Cashier seller requirements
The job description of the seller-cashier includes requirements primarily for the seller:
- merchandising skills;
- possession of marketing, merchandising, warehouse accounting, pricing technology;
- knowledge of the basic properties of the goods of various groups.
Then come the requirements for the cashier:
- computer skills at the user level;
knowledge of the barcode scanner, cash register, payment terminal of plastic cards and the ability to use them.
The job description of the seller-cashier does not stipulate the personal qualities of the employee, but employers no longer pay attention to experience and practical skills in work, namely to such features as:
- poise and emotional stability;
- friendliness and politeness;
- good memory and high concentration of attention;
- learning ability and readiness for development.
Responsibilities of a bank teller
The job description of the cashier-operator who first meets bank visitors, at least if this visitor is a physical person, includes many responsibilities: communicating with customers, making changes to the database during cash flow, monitoring the status of customer accounts, the correctness of processing of payment documents, maintaining cards of collection documents, debiting of collection documents from relevant personal accounts, interest and penalties, participation in inspections.
Despite the fact that the cashier-operator is a technical specialist, he must check the monetary and settlement documents for compliance with the lawfulness of transactions, be aware of the Bank of Russia regulatory documents related to cash operations.
On the labor market, cashier-operationists are constantly in demand, but a big responsibility, a tight work schedule and constant work with people entail considerable psychological burdens. Therefore, when hiring, employers pay attention to stress resistance, quick response and competent oral speech of the applicant.
Typical job description of a cashier
A sample instruction is developed on the basis of the qualification characteristics of the “Cashier” position, from the Qualification Directory of the positions of managers, specialists and employees, approved by the Resolution of the Ministry of Labor and Social Development of the Russian Federation of August 21, 1998 N 37)
The qualification description stipulates the general requirements for the qualification of the employee, what he must know for work in the specialty and the list of official duties. Sections on the rights of the employee and his responsibility for the improper performance of duties, offenses and causing material damage include any job description of the cashier.
The sample includes standard positions only. If the head of the organization considers it necessary, each item is supplemented by specific requirements.
Cashier is a widespread and demanded profession that does not require higher education and rich work experience, but literacy, integrity, good memory and readiness for training are very important in it.