The cashier-operator is a person who works in a bank or in the mail system, in stores. The functional responsibilities of the operator associated with the presence of liability.
Training for those wishing to work as cashiers
Of course, work at the box office does not require fundamental knowledge at the level of higher education. Now the specialized skills are taught by the cashier-operator’s courses and vocational schools, the program of which provides training for cashiers.
What does training a money employee include? Firstly, graduates should have a good knowledge of mathematics, namely, be able to quickly perform basic mathematical actions (multiplication, division, subtraction, summation) in the mind or on a calculator. For this profession, communication skills with people are also important, namely sociability, politeness, developed vocabulary.
In addition to all this, probably, the main task of the educational institution is to convey to the student (student of the courses) the basics of accounting, the nomenclature of accounts, etc. The cashier-operator must be able to work qualitatively with cash (correctly count, pack, and identify counterfeit banknotes) . The training of a professional cashier cannot last a week or two, as is done in some banks during the internship. The optimal period for learning basic skills is a few months.
What does the cashier-operator do?
It seems to many that working with money is very simple. These people are wrong because what a job especially in intensive mode (for example, as in modern grocery supermarkets) - this is hard work that must be paid well.
The duties of the cashier-operator are approved in the Model Post-production Instructions. First, let’s figure out what the bank teller does. Probably, most often he accepts various payments (utility, budget, to legal entities). In addition, the functionality of a bank employee for working with money includes:
- work with the POS terminal (withdrawal and replenishment of funds on customers' bank cards);
- currency purchase and sale operations (dollars, euros and other foreign currency units);
- acceptance and payment of money transfers in national and foreign currency;
- opening and servicing deposits, current accounts, etc .;
- work with shabby bills;
- work with software systems and reporting, cash desk.
Responsibilities of a cashier-operator in a supermarket and pawnshop
Working with money - is it difficult or easy? Probably, every novice cashier does not even imagine how responsible it is to treat his duties. In each industry, the work of a cashier-operator has its own specifics. It will be difficult for a person who worked at the cash desk in a banking institution to get used to working at the cash desk of a supermarket. Let us analyze the functionality of the supermarket cashier. From the point of view of an ordinary client - nothing complicated. Well, it’s really not so simple. A supermarket employee must know customer service standards; requirements for additional packaging of various types of goods at the checkout; clearly understand the software package of the store.
When a customer approaches the checkout, the operator usually scans all the goods by barcode. But there are exceptions, because, for example, the store’s own bakery is not packaged.Customers take a pie or some other product, put it in a special bag and often do it wrong. The cashier should check it all out.
The duties of the cashier-operator in a pawnshop are generally specific due to the level of responsibility. The fact is that unscrupulous customers can bring a fake instead of gold. The employee should identify this with the help of special knowledge and observation. In addition, the pawnshop can work with special scales and determine the metal sample without any marking.
Work "cashier-operator": how to find vacancies and get a job?
The search for any job is complicated, especially if a person does not have a wide circle of acquaintances. The most basic place for those who wish to find a job is the state employment center. Cashier vacancies are usually found often, because quite a lot of shops, bank branches, etc. are now opening. The bulk of employers are looking for labor through employment centers, because the state body will always send a person who meets all the basic qualification requirements for the profession to an interview .
In addition, many read job sites on the Internet and purchase special thematic newspapers, which also print job vacancies for employers.
What details are important to the employer?
For many employers, it doesn’t really matter what the person graduated from: a vocational school, a cashier-operations officer course, or got a profession in general from a completely different industry. Employers who think about the prospect of developing their company will definitely pay attention to a self-confident, competent person who has experience working with people and the ability to sell products and offer the client something additional.
A professional is not the employee who has memorized the memory algorithm, but the person who loves and knows how to develop. Obligations of the cashier-operator, of course, can be fulfilled by everyone who completed the courses, but not everyone is destined to become a successful cashier.